Commercial Lines Account Manager - 10221

About the role

A growing, employee-focused insurance organization is seeking a Commercial Lines Account Manager to join its collaborative team. This position offers an opportunity to work alongside experienced industry professionals in a culture that values teamwork, accountability, and long-term career growth.

Responsibilities

• Manage an assigned book of Commercial Lines business, including renewals, endorsements, policy changes, and day-to-day servicing
• Serve as a trusted resource for clients, providing proactive service and coverage guidance
• Build and maintain strong relationships with clients, carrier partners, and internal stakeholders
• Support new business initiatives alongside Producers and Account Executives
• Review client exposures and assist in identifying appropriate coverage solutions
• Prepare and process policy documents, certificates of insurance, binders, and related documentation
• Absorb and process billing inquiries, account reconciliations, and payment follow-up
• Possess and utilize agency management systems such as Applied Epic
• Work collaboratively with carriers and team members to ensure a seamless client experience

Requirements

• Active Property & Casualty License
• 3+ years of Commercial Lines insurance experience preferred
• Strong customer service and relationship management skills
• Excellent communication and organizational abilities
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Detail-oriented with strong analytical and problem-solving skills
• Collaborative mindset with the ability to work both independently and as part of a team

Qualifications

• Passionate about commercial insurance and client service
• Proven track record in managing and servicing commercial accounts
• Ability to build and maintain strong client relationships
• Effective communicator with strong interpersonal skills
• Organized and detail-oriented with strong analytical skills
• Willingness to learn and adapt to new technologies and processes

Skills

• Commercial Lines insurance experience
• Agency management systems (Applied Epic)
• Customer service and relationship management
• Communication and organizational skills
• Problem-solving and analytical skills
• Collaborative and team-oriented approach

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) plan with company match
• Paid time off
• Professional development and career growth opportunities

Pay

$60,000 – $70,000 annually, with flexibility based on experience and qualifications.

Schedule

Hybrid work environment