Commercial Kitchen Equipment Service Technician

Why you'll love it here!

Competitive compensation
Portal to portal pay
Overtime opportunities
Company vehicle
Company credit card for all travel expenses
Company cell phone
Medical, dental, vision benefits from Day One!
401(k) with company match
Paid time off and holidays
Ongoing technical training and certification support
CFESP prep programs, hands-on manufactures training
Tuition reimbursement for additional certifications
Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

Position Summary

The Service Technician reports to the Service Manager
Located in Richmond, CA
Full-Time
Remote

Essential Functions & Responsibilities

• Equipment Service: Complete on-site repair and maintenance limited to: standard kitchen equipment and simple ice machines (no work performed on specialized equipment) on full on-call rotation
• Run intermediate troubleshooting and test tasks
• Survey safety devices and equipment on a regular basis
• Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
• Independently work on customers' foodservice equipment
• Perform intermediate-level equipment and accessory installations
• Repair and Maintenance: Inspect food service equipment for the purpose of ensuring safety
• Identify necessary repairs and provides ongoing preventative maintenance
• Inventory Management: Manage and maintain proper equipment, parts inventory, and tools on the service vehicle
• Maintain and take periodic inventory of parts, materials and components as directed
• Communication: Provide timely and detailed service reports via assigned tablet
• Reach out to Senior Service Techs for troubleshooting or assistance periodically
• Use field automation systems (i.e., tablets, cell phones, etc.)
• Customer Interaction: Provide professional service and customer support during service calls and installations
• Comprehend customer requirements, build positive relationships, and take appropriate actions
• Safety and Compliance: Operate vehicles in a safe manner
• Use appropriate personal protective equipment (PPE)
• Documentation: Read and interpret equipment manuals for required maintenance and service
• Maintain and take periodic inventory of parts, materials, and components as directed

Qualifications & Experience

• High School diploma or equivalent
• 1 – 2 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment, or equivalent military or practical experience
• Successful completion of an accredited Technical/Trade school preferred, with a minimum of one-year hands-on experience in commercial refrigeration
• Intermediate computer skills
• EPA certifications of Level 1 & 2 minimum; universal preferred
• Ability to work flexible shifts and to adapt to changing work schedules
• Ability to successfully pass a background check post offer acceptance

Physical Requirements

• Ability to lift 75 pounds
• Bend or twist body
• Use hands to handle, control or feel objects, tools or controls
• Stand for long periods of time
• Keep or regain their balance
• Kneel, stoop, crouch, or crawl