Commercial Kitchen Equipment Service Technician

Why you'll love it here!

Competitive compensation
Portal to portal pay
Overtime opportunities
Company vehicle
Company credit card for all travel expenses
Company cell phone
Medical, dental, vision benefits from Day One!
401(k) with company match
Paid time off and holidays
Ongoing technical training and certification support
CFESP prep programs, hands-on manufactures training
Tuition reimbursement for additional certifications
Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

Position Summary

The Service Technician reports to the Service Manager
Located in Richmond, CA
Full-Time
Remote

Essential Functions & Responsibilities

• Equipment Service: Complete on-site repair and maintenance limited to: standard kitchen equipment and simple ice machines (no work performed on specialized equipment) on full on-call rotation
  Run intermediate troubleshooting and test tasks
  Survey safety devices and equipment on a regular basis
  Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
  Independently work on customers' foodservice equipment
  Perform intermediate-level equipment and accessory installations
  Repair and Maintenance: Inspect food service equipment for the purpose of ensuring safety
  Identify necessary repairs and provides ongoing preventative maintenance
  Inventory Management: Manage and maintain proper equipment, parts inventory, and tools on the service vehicle
  Maintain and take periodic inventory of parts, materials and components as directed
  Communication: Provide timely and detailed service reports via assigned tablet
  Reach out to Senior Service Techs for troubleshooting or assistance periodically
  Use field automation systems (i.e., tablets, cell phones, etc.)
  Customer Interaction: Provide professional service and customer support during service calls and installations
  Comprehend customer requirements, build positive relationships, and take appropriate actions

  Safety and Compliance: Operate vehicles in a safe manner
  Use appropriate personal protective equipment (PPE)

  Documentation: Read and interpret equipment manuals for required maintenance and service
  Maintain and take periodic inventory of parts, materials, and components as directed

  Additional Responsibilities

  • Inform management regarding intermediate procedures and/or status of work orders
    Help in other jobs as needed
    Perform other related duties as required and assigned.

  Qualifications & Experience

  • High School diploma or equivalent
    1 – 2 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment, or equivalent military or practical experience
    Successful completion of an accredited Technical/Trade school preferred, with a minimum of one-year hands-on experience in commercial refrigeration
    Intermediate computer skills
    EPA certifications of Level 1 & 2 minimum; universal preferred
    Ability to work flexible shifts and to adapt to changing work schedules
    Ability to successfully pass a background check post offer acceptance.

  Physical Requirements

  • Ability to lift 75 pounds
    Bend or twist body
    Use hands to handle, control or feel objects, tools or controls
    Stand for long periods of time
    Keep or regain their balance
    Kneel, stoop, crouch, or crawl.

  Compensation

  Includes the posted hourly pay range.
  Additional compensation opportunities, including overtime pay, incentives, or bonuses, may apply where applicable.
  Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related factors.