Commercial Installer, Telecom

The Role

In this role you will be responsible for bringing fiber and low-voltage services from the point of entry into commercial buildings and delivering them to the customer’s internal network locations. This includes installing, routing, terminating, testing, and troubleshooting fiber and Ethernet cabling inside businesses and new construction sites such as offices, hospitals, schools, hotels, and apartment complexes.

Responsibilities

• Install fiber and low-voltage services from the building point of entry to customer network locations (IT rooms, telecom closets, wall plates, patch panels, and equipment racks)
• Route, pull, secure, and label fiber and Ethernet (Cat5/Cat6) cabling throughout commercial buildings and new construction sites
• Terminate and splice fiber using mechanical and fusion splicing methods; terminate Ethernet connections at wall jacks, patch panels, and network equipment
• Test and verify fiber and Ethernet installations using appropriate testing equipment (light testing, OTDR, and continuity testing) to ensure service quality and reliability
• Troubleshoot and resolve installation or service issues in both new construction and existing commercial buildings
• Perform work primarily indoors (approximately 85%) in environments such as offices, hospitals, hotels, schools, warehouses, and multi-unit buildings, with some outdoor work as needed
• Work in a variety of spaces including ceilings, attics, crawl spaces, tight areas, and elevated locations using ladders, lifts, and hand tools
• Collaborate with other installers and supervisors on job sites, while also completing assigned tasks independently when appropriate
• Communicate professionally with customers, site contacts, and internal team members to coordinate work and provide a positive customer experience
• Organize materials, tools, and daily tasks efficiently to meet project timelines and job expectations
• Maintain a strong focus on safety, quality workmanship, and job site cleanliness at all times

Requirements

• Experience in cable/fiber installation experience preferred
• Excellent customer service, time management, problem-solving and troubleshooting skills
• Ability to learn and operate testing equipment and software/programs
• Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices
• Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• Ability to safely navigate various terrains, managing equipment and tools
• A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role
• Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Benefits & Pay

• Full Time Paid Weekly
• Compensation: $20 - $28 per hour, DOE
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!