Commercial HVAC Service Technician Level 1

About the role

Build your skills and grow your commercial HVAC career with RBI. Riddleberger Brothers, Inc. (RBI) is seeking a motivated, growth-minded Commercial HVAC Service Technician – Level 1 for our Ashland, Virginia location. In this role, you will service, maintain, troubleshoot, and repair HVAC equipment, assist experienced technicians, and provide professional customer service. This opportunity is suited to trade school graduates beginning or building their HVAC careers. Bring your technical foundation, commitment to safety, and willingness to learn.

Responsibilities

• Service, maintain, and repair HVAC equipment, including direct-expansion air conditioning equipment up to five tons
• Service gas-fired and electric heating systems typically associated with equipment up to five tons
• Work with low-voltage temperature controls, including 24-volt and 1- to 10-volt systems
• Service air-handling equipment and duct systems associated with commercial HVAC equipment
• Start systems, observe operation, read gauges and instruments, and adjust valves, controls, and pumps for proper fluid levels, pressure, and temperature
• Diagnose equipment problems and adjust or replace defective or worn components
• Perform preventive maintenance, including filter changes, coil and fan cleaning, belt adjustments and replacement, and bearing lubrication
• Install mounting brackets and hangers; lift, hoist, and position components
• Inspect fasteners and welds, braze components, and install wiring to connect equipment to electrical power sources
• Assist more senior service technicians as directed
• Follow company safety procedures, perform 5x5 job evaluations, use lockout/tagout procedures, and maintain clean work areas
• Communicate with customers daily and promptly bring equipment concerns or customer issues to your supervisor's attention
• Update the dispatcher after each call and confirm the next day's assignment before leaving for the day
• Record labor hours, work descriptions, and completed work orders daily in Tech Tool, and complete required customer documentation in Tech Tool and XOI
• Complete a Daily Safety Report in XOI
• Submit time-and-material quotes to the office and order repair parts using an RBI purchase order before leaving the customer's location
• Submit credit card receipts to the Service Coordinator at the time of purchase
• Participate in training and complete other duties assigned by your supervisor or management

Requirements

• High school diploma or GED
• Graduation from a trade school
• Related HVAC experience ranging from entry level to two or more years
• Universal Refrigerant Card
• OSHA 10-Hour Certification at a minimum; additional training may be required
• Broad knowledge of larger commercial HVAC equipment
• Understanding of single-phase and three-phase electrical systems
• Strong organization, time management, and verbal and written communication skills
• Attention to detail and a commitment to accurate, quality work
• Positive, cooperative, and teachable attitude
• Ability to work with employees and customers to solve problems and meet customer needs
• Honesty, integrity, and a professional approach to representing RBI
• Valid driver's license; ability to meet company driver qualification requirements is preferred

Schedule

• Ability to work 8- to 10-hour days, a flexible schedule, and overtime when necessary
• Ability to travel to job sites, including occasional overnight stays
• Regular and punctual attendance
• Ability to adapt to changing priorities, work under pressure, and meet deadlines
• Ability to pass a background screening, drug screening, and physical ability test

Physical Requirements

• Stand for extended periods and bend, squat, stoop, crouch, and kneel
• Lift up to 50 pounds and frequently carry up to 40 pounds without assistance
• Work outdoors in all weather conditions
• Lift tools, pipe, and fixtures overhead
• Climb and work from ladders, scaffolding, stairs, and manlifts
• Work at heights and in small spaces
• Reach, grasp, and manipulate tools, equipment, and components
• Accurately read a ruler or tape measure
• Adjust visual focus to read screens, monitors, and controls and distinguish colors

Benefits

Competitive pay of $18.00–$25.50 per hour, equivalent to $37,440–$53,040 annually based on 40 hours per week, along with a comprehensive benefits package:

• Medical, dental, vision, and life insurance
• Short-term and long-term disability insurance
• Accidental death and dismemberment insurance
• Health care and dependent day care flexible spending accounts
• Health savings account
• Employee Assistance Program
• 401(k) plan with a Roth option
• Pet insurance
• Annual bonus opportunities
• Generous vacation, holiday, and sick time
• Apprenticeship opportunities with a pathway to licensure
• Growth and professional development opportunities
• Scholarship program for employees' children
• Employee referral incentives
• Discounts at major automotive, computer, and cell phone companies
• Company mobile phones or tablets, vehicles, and uniforms available for certain positions when required

About the Company

RBI is a full-service plumbing, mechanical, HVAC service, controls, and design-build company and part of Comfort Systems USA. We offer opportunities to contribute to a team while developing your skills and advancing your career. This position is located in Ashland, VA. Our headquarters is in Mount Crawford, VA. Employees in Ashland receive management and support through our Lynchburg office.