Commercial HVAC Service Technician

West Techs Chill Water Specialist is a leading provider of commercial and industrial HVAC services. Our expertise includes chillers, boiler systems, cooling towers, HVAC maintenance and repair, industrial coatings, and temporary chiller rental solutions. We pride ourselves on delivering exceptional service through a commitment to quality workmanship, integrity, and collaboration. Our team is made up of skilled professionals who take ownership of their work, support one another, and consistently put customer satisfaction first.

Responsibilities

• Inspect, maintain, diagnose, and repair commercial and industrial HVAC equipment, including:
  • Water-cooled and air-cooled chiller systems
  • Cooling tower equipment
  • Boilers and circulation pumps
  • Air handling and ventilation systems
  • Packaged rooftop units and split systems
• Evaluate equipment conditions and provide informed recommendations regarding repair or replacement options
• Research and identify required replacement components and manufacturer-supported solutions
• Communicate technical findings, recommendations, and project updates effectively with customers and coworkers
• Respond to emergency service calls as part of the on-call rotation
• Maintain a clean, organized, and professional company vehicle, tool inventory, and workspace
• Accurately document all service-related activities using company-provided software, including:
  • Labor and time records
  • Completed work details and service outcomes
  • Equipment information and condition reports
  • Customer approvals and signatures
• Provide regular updates to the Service Manager and Service Coordinator regarding job status and customer needs
• Utilize tablets, laptops, and company systems to complete reporting and documentation requirements

This position reports directly to the Service Manager.

Requirements

• Three or more years of commercial HVAC service experience with professional references available upon request
• Solid understanding of commercial and industrial HVAC systems, controls, diagnostics, and repair procedures
• Demonstrated ability to assess equipment condition and recommend the most cost-effective course of action
• Strong customer service mindset with a professional and positive attitude
• Ability to accept responsibility, make decisions, and contribute as a team leader when necessary
• EPA Universal Certification is required
• Ability and willingness to travel for service assignments as needed
• Professional appearance and conduct at all times
• Self-motivated and capable of working independently with limited supervision
• Excellent written and verbal communication skills, including accurate service documentation

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

Pay

$35.00 - $50.00 per hour. Compensation is determined by experience, qualifications, and demonstrated performance.

Benefits

• Comprehensive Medical, Dental, Vision, and Short-Term Disability coverage
• Company-Matched 401(k)
• Paid Time Off
• Sick Time
• Paid Holidays

Schedule

• Standard hours: Monday through Friday, 8:00 AM to 5:00 PM with a one-hour lunch break
• Participation in a rotating after-hours emergency service schedule
• Additional evening or weekend work may be required depending on customer needs