Commercial HVAC Service Technician

Service Area: Albany, NY

Pay

$65k - $70k/year based on experience. $2,000 signing bonus. Monthly bonus based on productivity and profits. Overtime potential.

Employment is contingent upon a satisfactory background check and a negative drug screen.

About the role

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment. With over 40 years in the industry, we provide fully integrated, sustainable HVAC systems through innovative technologies, unmatched service, competitive pricing, and rapid lead times. Our mission is to deliver the highest quality products and service at the lowest possible price.

We prioritize employee development, safety, and well-being, offering continuous education opportunities, extensive safety training, and all necessary equipment to maintain safe working conditions.

Responsibilities

• Commissioning of CaptiveAire Equipment: Verify CAS products operate as designed by testing airflows, reviewing installations, testing product functions using laptops and automated tests, and physically testing all equipment.
• Service & Repair: Troubleshoot, diagnose, service, and repair commercial HVAC/R systems.
• Maintenance: Develop, maintain, and perform routine preventive maintenance on various commercial mechanical systems to ensure optimal efficiency and operation.
• Diagnostics: Read and interpret electrical schematics, mechanical blueprints, and technical manuals to diagnose complex system issues.
• Customer Care: Communicate clearly and professionally with facility managers, property owners, and team members regarding system status, required repairs, and maintenance recommendations.
• Compliance & Safety: Strictly adhere to EPA regulations and company safety standards at all times.

Requirements

• Minimum 1 year of hands-on experience servicing commercial HVAC systems or related experience.
• Valid Driver’s License with a clean driving record (required).
• OSHA 10 Certification (suggested).
• EPA Universal Certification (suggested).
• Strong understanding of single/three-phase electrical systems, ability to read commercial wiring schematics, and knowledge of refrigeration cycles.
• Ability to lift up to 50 lbs. independently, work on ladders/roofs, in tight spaces, and in varied weather conditions.
• Excellent troubleshooting skills, attention to detail, strong verbal/written communication skills, and a safety-minded approach.
• Clean and professional appearance; company uniforms are provided and required.
• Complete a 1-week new hire training course at our R&D facility in PA; ability to travel is required.

Benefits

• Stable Schedule: Full-Time, year-round schedule.
• Health & Wellness: Medical, Dental, Vision coverage; $100,000 Life Insurance and Long-Term Disability with medical election; Employee Assistance Program.
• Financial Benefits: 401k with employer match; Flexible Spending Account (FSA).
• Time Off: Nine (9) paid holidays; Paid Time Off (PTO) for vacation, personal, bereavement, and sick days, based on tenure.
• Recognition & Rewards: Tenure Award; Employee Referral Bonus.
• Company-Provided Equipment: Uniform shirts; Safety footwear and prescription safety eyewear subsidy; Work vehicle with gas card, tools, and technical equipment (iPhone, iPad/laptop).

Employee Testimonials

• “What I love about CaptiveAire is that we are constantly raising industry standards and at the forefront of innovation utilizing new technologies and implementing new procedures to provide the best product to our customers.” – Field Service Technician
• “I love that CaptiveAire gives back as much as you put in. We are constantly on the rise in the industry and there is always something new to be learned.” – Field Service Technician
• “I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service Technician