Commercial HVAC/R Service Technician

About the role

Our client, a growing commercial HVAC service provider serving the Dallas-Fort Worth Metroplex, is seeking an experienced Commercial HVAC/R Service Technician to diagnose, maintain, repair, and calibrate commercial heating, ventilation, air conditioning, and refrigeration systems. This position is ideal for a technically skilled service professional who takes pride in delivering high-quality work, solving complex problems, and providing excellent customer service. The technician will work independently and collaboratively to complete service calls, maintain equipment reliability, and ensure customer satisfaction.

Responsibilities

• Diagnose and Repair Systems: Troubleshoot, service, repair, and calibrate commercial HVAC and refrigeration equipment.
• Perform Technical Assessments: Read and interpret schematics, diagrams, and work plans to identify system issues and determine appropriate solutions.
• Deliver Quality Service: Provide reliable, professional service while maintaining strong customer relationships and communicating effectively with customers and internal support staff.
• Maintain Service Vehicle: Keep the company vehicle, tools, and equipment properly stocked, organized, and ready for daily service calls.
• Support Emergency Operations: Participate in scheduled on-call rotations and respond to after-hours, weekend, and emergency service requests as needed.
• Follow Safety Standards: Comply with applicable safety procedures, company policies, and industry standards while performing service work.
• Pursue Professional Development: Participate in ongoing training and pursue relevant technical certifications to strengthen job performance and expand technical expertise.

Qualifications

Required Qualifications:

• 2+ years of commercial HVAC service experience, including hands-on troubleshooting, maintenance, and repair.
• Universal EPA Section 608 certification.
• Valid driver's license and ability to pass a background check.
• Strong working knowledge of commercial HVAC systems, refrigeration, and heating principles.
• Ability to read and interpret technical schematics, diagrams, and work plans.
• Strong troubleshooting, problem-solving, and critical-thinking skills.
• Effective verbal communication and customer service skills.
• Ability to work independently while collaborating with customers, dispatchers, and other team members.
• Basic computer and mobile technology proficiency, including the ability to use service applications and complete electronic documentation.
• Willingness to participate in on-call and emergency service coverage, including nights and weekends as needed.

Preferred Qualifications:

• Commercial refrigeration experience.
• Additional HVAC/R training, industry certifications, or continuing education.

Benefits

• Competitive pay with home-based dispatching.
• Company vehicle, fuel card, tablet, and uniforms.
• Employer-provided tools and tool allowances.
• Health benefits beginning after the initial 90-day probationary period.
• Paid holidays.
• Bonus and employee recognition programs.
• Ongoing training and continuing education opportunities.
• Career advancement opportunities and a promotion-from-within culture.

Physical Requirements

• Ability to lift and carry up to 75 pounds and frequently move heavy equipment or materials.
• Ability to work in extreme temperatures and confined or restricted spaces, including attics, basements, and crawl spaces.
• Ability to climb ladders and safely work at elevated heights, including heights of 45 feet or more.
• Ability to stand, kneel, bend, and perform physical tasks for extended periods.
• Ability to follow established safety procedures and use appropriate protective equipment while performing job duties.