Commercial HVAC/R Service Technician

About the role

DOC Services partners with major retailers to keep their equipment running safely and reliably. As a Commercial HVAC/R Field Service Technician, you'll travel to customer locations to diagnose issues, perform preventive maintenance, and repair commercial HVAC and refrigeration equipment. This role offers steady, year-round work with regional travel generally within a 2.5-hour radius of your home, giving you independence in the field and the opportunity to grow your technical skills.

Responsibilities

• Troubleshoot, diagnose, and repair commercial HVAC and refrigeration equipment, including walk-in freezers, reach-in freezers, coolers, and ice machines
• Perform preventive maintenance to help keep equipment operating safely and efficiently
• Identify and resolve electrical, electronic, and mechanical issues
• Inspect equipment, identify defective components, and complete repairs using appropriate hand and power tools
• Determine parts and supplies needed to complete repairs and resolve service calls efficiently
• Document completed work and communicate service updates with store managers, your regional DOC supervisor, and the assigned office administrator
• Maintain your company vehicle and keep tools and equipment in good working condition
• Follow DOC safety procedures and applicable OSHA requirements
• Perform other duties as needed to support the team and our customers

Requirements

• At least 5 years of commercial HVAC/R experience, including work with commercial refrigeration equipment such as walk-in freezers, reach-in freezers, coolers, and ice machines
• Valid EPA certification
• Valid driver's license with a satisfactory driving record
• Strong electrical, mechanical, troubleshooting, and problem-solving skills
• Ability to work independently, prioritize service calls, and complete repairs efficiently
• Professional communication skills and the ability to work with customers and team members
• Your own basic set of tools needed to perform service and repair work
• Comfort using mobile applications and technology to document service calls and work orders
• Willingness to learn additional equipment and cross-train to support year-round service needs
• High school diploma or GED
• Proficiency with MS Office products and advanced phone apps

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match up to 4%, immediately vested
• Paid time off that does not expire, subject to company policy
• Life insurance
• Short-term and long-term disability insurance options