Commercial Generator Field Technician (Gen Sets, LV/MV Electrical, Mechanical, Microgrid, Field Engineer)

Service Technician – Commercial Generators

Summary

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

• Provide 24x7 "on-call" services as required unless on PTO or Off Call.
• Maintain and safeguard company issued equipment, tools, and instruments.
• Battery installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical s equipment as necessary.
• Cross train in other areas as needed.
• Own and maintain personal set of mechanical tools.
• Maintain company vehicle in safe and operational condition.
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend training as company deems necessary.

Qualification Requirements

Minimum Qualifications

• Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment.
• All Candidates should have a High School diploma or GED equivalent, related military experience or equivalent field experience.
• Able to perform triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.
• Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.
• Ability to read and decipher electronic schematics and troubleshoot discreet mechanical and electronic systems to the component level with guidance from our Product Support team.
• Experience with or ability to quickly learn advanced generator and electric system controls including Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
• Able to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
• Able to work with basic mathematical concepts.
• Able to define problems, collect data, establish facts, and draw valid conclusions.
• Must observe all safety standards.

Knowledge, Skills And Abilities

• Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
• Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
• Maintain professional appearance on the job.
• Proven reasoning abilities and sound judgment.
• Must possess excellent verbal and written communication skills.
• Able to express commitment to PSS, its customers, and its employees.
• Process oriented, with demonstrated attention to detail.
• Delivering on-time results to support PSS’s business goals.
• Teamwork oriented with collaborative style.

Physical Demands

• Tasks require the regular and, at times, sustained performance of moderately physically demanding work.
• Physical Activity: 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.
• Frequently required to stand, walk, and sit.
• Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.
• Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.
• Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus.
• Must be able to read computer screens, paper documents, equipment.
• Able to perceive and discriminate sounds, depth, texture, and visual cues or signals.
• Up to 10 consecutive hours driving heavy duty truck.
• May be required to work long and unpredictable hours.
• Some tasks require the ability to communicate orally and hear others speaking.
• Must be able to pass pre-employment screening that includes background check, drug sing and MVR clearance.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Join Our Power Team! We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage
• Competitive pay and a matching 401 (k) plan
• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)
• Flexible spending accounts/Health savings account
• Wellness Incentive Programs
• Employee Referral Program
• Tuition Reimbursement

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters.