Commercial Generator Field Technician (Gen Sets, LV/MV Electrical, Mechanical, Microgrid, Field Engineer)

Are you experienced in Commercial Generators, Low/Medium Voltage Switchgear, or Battery Storage Equipment? At PowerSecure, we invest in your future with continuous training and multiple levels of technician advancement. Whether you're just starting out or looking to take the next step, we’re here to help you reach your goals.

About the role

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position provides technical support to customers on operational or maintenance aspects.

Requirements

• High School diploma or GED equivalent, related military experience, or equivalent field experience.
• Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs, and loadbanking equipment.
• Ability to perform triennial maintenance, engine diagnostics, fuel system priming, and replacing failed engine components.
• Operational and functional understanding of Automatic Transfer Systems; able to troubleshoot and repair with minimal direction.
• Ability to read and decipher electronic schematics and troubleshoot discreet mechanical and electronic systems to the component level with guidance from our Product Support team.
• Experience with or ability to quickly learn advanced generator and electric system controls including Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
• Ability to read and interpret technical instructions, safety manuals, service manuals, and policies and procedures.
• Ability to work with basic mathematical concepts.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must observe all safety standards.
• Must possess excellent verbal and written communication skills.
• Computer fluent, with specific attention to ERP systems, email, and Microsoft Office products.
• Maintain professional appearance on the job.
• Proven reasoning abilities and sound judgment.
• Able to express commitment to PowerSecure, its customers, and its employees.
• Process oriented, with demonstrated attention to detail.
• Delivering on-time results to support PowerSecure’s business goals.
• Teamwork oriented with collaborative style.
• Must pass pre-employment screening that includes background check, drug testing, and MVR clearance.
• Own and maintain personal set of mechanical tools.

Responsibilities

• Daily travel with independent work structure.
• Provide 24x7 “on-call” services as required unless on PTO or Off Call.
• Maintain and safeguard company issued equipment, tools, and instruments.
• Battery installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Coordinate and manage all on-site subcontractors hired by PowerSecure as necessary.
• Maintain company vehicle in safe and operational condition.
• Ensure that work is performed to PowerSecure standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job-required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain technical documentation for study and/or review.
• Willing and able to attend training as company deems necessary.
• Cross train in other areas as needed.

Physical Demands

• Tasks require the regular and, at times, sustained performance of moderately physically demanding work.
• 85% physical activity required on customer site working with equipment; 15% form completion, email, other administrative tasks, and completing technical support activities by way of telephone and computer communication.
• May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).
• Frequently required to stand, walk, and sit.
• Occasionally required to use hands to finger, handle, or feel; reach with hands and arms.
• Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.
• Specific vision abilities required: close vision, distance vision, color vision, depth perception, and ability to adjust focus. Must be able to read computer screens, paper documents, and equipment.
• Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.
• Up to 10 consecutive hours driving heavy-duty truck.
• May be required to work long and unpredictable hours.
• Some tasks require the ability to communicate orally and hear others speaking.

Work Environment

• Work is 85%+ in an outdoor environment in all types of weather.
• The environment is varied since the performance of the essential duties is at customer sites.
• Must be willing to travel out of market/state up to 25% of the time.
• Requires exposure to adverse environmental conditions such as temperature and noise extremes, vibrations, machinery, hazardous materials, confined spaces, traffic hazards, and various chemicals.

Benefits

• Medical, dental, vision, and life insurance coverage.
• Competitive pay and a matching 401(k) plan.
• Vacation, Company Holidays, Paid Time Off (PTO—personal and sick days).
• Flexible spending accounts/Health savings account.
• Wellness Incentive Programs.
• Employee Referral Program.
• Tuition Reimbursement.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.