Commercial Generator Field Technician (Gen Sets, LV/MV Electrical, Mechanical, Microgrid, Field Engineer)

About the Role

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position provides technical support to customers on operational or maintenance aspects.

Responsibilities

• Daily travel with independent work structure.
• Provide 24x7 “on-call” services as required unless on PTO or Off Call.
• Maintain and safeguard company issued equipment, tools, and instruments.
• Battery installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Coordinate and manage all on-site subcontractors hired by PSS as necessary.
• Maintain company vehicle in safe and operational condition.
• Ensure that work is performed to PSS standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain technical documentation for study and/or review.
• Willing and able to attend training as company deems necessary.
• Own and maintain personal set of mechanical tools.
• Cross train in other areas as needed.

Requirements

• High School diploma or GED equivalent, related military experience or equivalent field experience.
• Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment.
• Ability to perform triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.
• Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.
• Ability to read and decipher electronic schematics and troubleshoot discreet mechanical and electronic systems to the component level with guidance from our Product Support team.
• Experience with or ability to quickly learn advanced generator and electric system controls including Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
• Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
• Ability to work with basic mathematical concepts.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must observe all safety standards.
• Must possess excellent verbal and written communication skills.
• Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
• Must pass pre-employment screening that includes background check, drug testing and MVR clearance.

Skills

• Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
• Maintain professional appearance on the job.
• Proven reasoning abilities and sound judgment.
• Able to express commitment to PSS, its customers, and its employees.
• Process oriented, with demonstrated attention to detail.
• Delivering on-time results to support PSS’s business goals.
• Teamwork oriented with collaborative style.

Physical Demands

• Tasks require the regular and, at times, sustained performance of moderately physically demanding work.
• 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.
• May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).
• Frequently required to stand, walk, and sit. Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.
• Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.
• Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus. Must be able to read computer screens, paper documents, equipment.
• Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.
• Up to 10 consecutive hours driving heavy duty truck.
• May be required to work long and unpredictable hours.
• Some tasks require the ability to communicate orally and hear others speaking.

Work Environment

• Work is 85%+ in an outdoor environment in all types of weather.
• The environment is varied since the performance of the essential duties is at customer sites.
• Must be willing to travel out of market/state up to 25% of the time.
• Requires exposure to adverse environmental conditions such as temperature and noise extremes, vibrations, machinery, hazardous materials, confined spaces, traffic hazards, and various chemicals.

Benefits

• Medical, dental, vision and life insurance coverage.
• Competitive pay and a matching 401(k) plan.
• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days).
• Flexible spending accounts/Health savings account.
• Wellness Incentive Programs.
• Employee Referral Program.
• Tuition Reimbursement.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. We invest in your future with continuous training and multiple levels of technician advancement.