Jobs · Management · Wisconsin

Commercial Escrow Officer -Hybrid (Madison/Milwaukee, WI)

First American · Milwaukee, WI · 1 mo ago
Management$28.09–$37.44/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have "Who We Are", "What We Do", "What You'll Do", "What You’ll Bring", "What We Offer". According to rules: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to appropriate headings. The posting includes sections: Who We Are (company overview), What We Do (team description), What You'll Do (responsibilities), What You’ll Bring (requirements/qualifications/skills), What We Offer (benefits, pay). We need to include sections only when there is real specific content. We should not repeat job title as heading. We should not include Job ID etc. Remove boilerplate: EEO etc. The "What We Offer" includes benefits and pay range. So we can have sections: About the company? Not in list but we could use "About the role"? Actually "Who We Are" is about company, not role. Could map to "About the role"? Might be okay but better to use headings from list that match content: Responsibilities (What You'll Do), Requirements (What You’ll Bring), Benefits (What We Offer includes benefits and pay). Also maybe "About the role" could be "What We Do" (team description). But we can also include "About the role" as a heading for "What We Do". The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose any of those. We need to avoid filler. We'll produce sections: About the role (What We Do), Responsibilities (What You'll Do), Requirements (What You’ll Bring), Benefits (What We Offer includes benefits and pay). Possibly also Skills? Could embed skills within Requirements. We'll not create separate Skills if not explicit. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information. So we need to capture details from each section. Let's extract: Who We Are: description of First American, National Commercial Services, people-first culture, accolades, etc. This is company overview. Should we include? Possibly as part of About the role? But we could create a section "About the role" that includes company overview? Might be okay. However the instruction says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests those as examples. We could also include a heading "About the company" but not in list. Safer to stick to given examples. So we can map "Who We Are" to "About the role" (though it's about company). Or we could omit it if not needed? But we must preserve ALL substantive information. So we need to include that info somewhere. We could put it under a

    without a heading? The rule: Use

    for section headings (e.g. About the role, Responsibilities...). It doesn't say we must have headings for every piece, but we should use headings for sections. We could have a heading "About the role" and include the company overview there. That seems acceptable. What We Do: description of team providing best in class service, support, tools, technology, looking to add Commercial Escrow Officer, role responsibilities, hybrid after training 3 days per week in office. This includes schedule info (Hybrid after training, 3 days per week in office). So we need to include schedule info. According to rules, we should create a Schedule section only if posting actually states them. It does state schedule: Hybrid after training, 3 days per week in office. So we should include a Schedule section. Also we could include Pay section if pay range stated. Pay range is in What We Offer: Pay Range: $28.09 - $37.44 Hourly. So we need a Pay section. Thus we will have sections: About the role (company overview + What We Do?), Responsibilities (What You'll Do), Requirements (What You’ll Bring), Benefits (benefits from What We Offer), Pay (pay range), Schedule (hybrid info). Ensure we don't create sections with filler. Now extract details: Who We Are: - Join a team that puts its People First! - As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. - Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. - They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. - Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. - We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. - First American will always strive to be a great place to work, for all. - For more information, please visit www.careers.firstam.com. What We Do: - Work as a dynamic team providing best in class service and support in the commercial real estate space. - At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus. - We are looking to add a Commercial Escrow Officer to our growing team. - In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. - This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results. - This role is Hybrid after training, 3 days per week in office. What You'll Do (Responsibilities): - Continually grow and service the business by providing outstanding customer service - Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender - Work cross-functionally with Underwriting to monitor and mitigate risk to the company - Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract - Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines. - Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction - Prepare legal documents for the closure of the sale - Comply with regulatory requirements by adhering, and enforcing adherence, to requirements What You’ll Bring (Requirements/Qualifications/Skills): - 2-4 years of escrow related experience as an Escrow Officer, preferably in Commercial - Passion for helping customers while maintaining a professional and positive attitude - Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships - Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues - May require escrow officer certification dependent upon state - Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies - Thrives in contributing to a team, working together to deliver beyond customer expectations - High School Diploma/Equivalent What We Offer (Benefits and Pay): - By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. - First American is an equal opportunity employer in every sense of the term. (This is boilerplate EEO; we should remove EEO/equal-opportunity boilerplate per instructions.) - Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. - Pay Range: $28.09 - $37.44 Hourly - This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the EEO line. Also remove "For more information, please visit www.careers.firstam.com."? That's not boilerplate but maybe considered navigation? It's a link; but it's substantive? It's a URL for more info. Might be considered navigation? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. That link is not necessarily boilerplate; it's a careers site. Might be okay to keep? But it's more like a referral. I'd keep it as part of About the role maybe. However it's not essential; but we can keep. We also need to remove duplicated lines. Not seeing duplicates. Now craft HTML. We'll have:

    About the role

    Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

    Work as a dynamic team providing best in class service and support in the commercial real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus. We are looking to add a Commercial Escrow Officer to our growing team. In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results. This role is Hybrid after training, 3 days per week in office.

    But we also have a separate Schedule section. So maybe we should move the schedule line to Schedule section. Let's split: In About the role we can include everything except schedule line. Then Schedule section will contain the hybrid info. Thus: About the role: company overview + What We Do (excluding schedule). Then Schedule: "This role is Hybrid after training, 3 days per week in office." Now Responsibilities: list. Requirements: list. Benefits: list of benefits. Pay: pay range. We need to use
    • for any list of duties/requirements/benefits. So for Responsibilities, Requirements, Benefits we need lists. Prose for other paragraphs. Let's extract benefits list: medical, dental

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