Commercial Escrow Officer (Hybrid)

Join a team that puts its People First! First American's Agency Division is dedicated to providing policy-issuing agents with resources, services, and underwriting guidance to achieve new levels of success. Since 1889, First American has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential.

About the Role

Work as a dynamic team providing best-in-class service and support in the commercial real estate space. At First American, we provide our teams with the support, tools, and technology necessary to ensure that providing unparalleled customer service is your primary focus. We are seeking to add a Commercial Escrow Officer to our growing team.

Responsibilities

• Continually grow and service the business by providing outstanding customer service
• Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
• Work cross-functionally with Underwriting to monitor and mitigate risk to the company
• Ensure that all funds are properly accounted for and disbursed in accordance with the terms of the contract
• Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Prepare legal documents for the closure of the sale
• Comply with regulatory requirements by adhering, and enforcing adherence, to requirements

Requirements

• 3-5 years of escrow-related experience as an Escrow Officer, preferably in Commercial
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
• Problem-solving with strong organizational skills, detail-oriented, and knows how to navigate internal and external resources to resolve issues
• May require escrow officer certification dependent upon state
• Comfortable working with technology and proprietary programs; adapts quickly to new software applications and technologies
• Thrives in contributing to a team, working together to deliver beyond customer expectations

Qualifications

• High School Diploma/Equivalent
• Advanced working knowledge of MS Excel

Skills

• Escrow Officer Certification (dependent upon state)
• Technology proficiency
• Teamwork and collaboration

Benefits

• Pay Range: $28.09 - $37.44 per hour
• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan