Commercial Door Specialist
Carter Lumber · Noblesville, IN · 2 mo ago
On-siteEducationFull-time
Sales & Relationship Building
- Develops customer relationships and determines customer needs.
- Responsible for maintaining and increasing sales of commercial door, frame, and hardware products.
- Gives presentations to builders and provides expert advice on product features and benefits.
- Prepares estimates and ensures products are ordered and shipped on time.
- Works closely with OSRs to analyze sales opportunities and assist on the jobsite.
- Keeps lines of communication open between store teams, vendors, and customers to ensure accurate and timely service.
- Meets with vendors to review programs, pricing, and product direction.
- Participates in pre-award and post-award meetings to clarify scope and finalize product selections.
- Identifies personal growth needs and seeks product knowledge to stay current on commercial door, frame, and hardware systems.
- Provides training to builders, contractors, and store personnel on commercial door and hardware products.
- Ensures employees remain informed on vendor programs and product updates.
- Reads plans and specifications to determine scope of work.
- Performs detailed takeoffs for unit doors, hollow metal doors and frames, hardware sets, and interior trim.
- Identifies fire ratings, hardware functions, swings, wall conditions, and special requirements.
- Requests pricing from manufacturers and wholesalers and compiles accurate project costs.
- Prepares formal quotes with clear scope inclusions and exclusions.
- Verifies contract values and prepares rough opening schedules.
- Creates and submits complete submittal packages for architect approval.
- Details every opening, including door type, frame type, swing, hardware set, and keying requirements.
- Generates purchase orders for all doors, frames, hardware, and trim materials.
- Reviews acknowledgments for accuracy and resolves discrepancies.
- Captures delivery schedules, stages materials, and manages partial shipments.
- Handles damaged or missing items, change orders, and field issues.
- Conducts jobsite visits to verify conditions and support installation needs.
- Prepares closeout documents, including warranties.
Qualifications
- Previous knowledge and experience in the building materials industry.
- Experience selling door, frame, or commercial hardware products.
- Ability to read blueprints, specifications, and door/hardware schedules.
- Demonstrated ability to increase sales and improve profitability.
- Excellent communication skills with a strong sense of customer service.
- Experience in individual or group training is a plus.
- Strong decision-making and problem-solving skills.
- Proficiency with Microsoft Office including Outlook, Word, Excel, and PowerPoint.
- High attention to detail and ability to manage complex commercial projects.
- Prior experience with PlanSwift is preferred for estimating.
Benefits
- Health, Dental, Vision (Single and Family Plans)
- Short and Long-Term Disability
- Company-paid life insurance and AD&D
- Optional supplemental life insurance
- Company-match 401(k)
- Vacation time and paid holidays
- Vendor incentives
- Room for growth; we promote from within!
- Military encouraged to apply!