Jobs · Management · Massachusetts

Commercial Credit Approval Officer

Rockland Trust · Brockton, MA · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? The job description includes intro about company; we can treat that as "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: The posting includes: - Intro about Rockland Trust (company description). Could be "About the role" or "About the company". Probably "About the role" is appropriate. - Responsibilities And Essential Functions: a long list of duties. Should be a

    • list. - Competency Areas: list of skills/knowledge. Could be "Skills" or "Qualifications". The instruction says use headings like Skills, Requirements, Qualifications. We have "Required Education And Experience" which is qualifications. Also "Competency Areas" which could be skills. - Benefits & Culture: includes benefits list. So we need Benefits section. - Pay Transparency: mentions compensation based on factors, salary range posted reflects estimate, actual may vary, plus additional compensation. This is pay info. Should we include Pay section? The posting does mention compensation details but not a specific range. It says "Compensation for this role will be based on a variety of factors... The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends." This is substantive but not a specific number. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state something about compensation, albeit vague. It's still stating compensation info. So we can include a Pay section with that prose. - Accessibility & Accommodations: also substantive but maybe not a standard heading; could be part of Benefits or separate? Not in list of headings. Could be omitted or folded into Benefits? Probably we can include a short paragraph under Benefits or separate "Accessibility". But the instruction says prefer a few substantive sections over many thin ones. Might combine Accessibility into Benefits or maybe a note under Benefits. However it's distinct. Could create a section "Accessibility" but not in the given examples. The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings, but says use those for section headings (e.g.). Likely we should stick to those. So we can fold accessibility into Benefits or maybe a short paragraph under Benefits. - Also there is EEO statement etc which we should remove. - Duplicated lines: there is duplicate sentence about "Accurately identify and apply credit policies..." appears twice; we need to preserve all substantive information but not duplicate? The instruction says remove duplicated lines. So we should deduplicate. - Also there is duplicate "Accurately identify and apply credit policies/underwriting guidelines, prudently recommending approval of reasonable exceptions where the overall credit profile fits within the bank’s risk tolerance." appears twice in responsibilities. We'll keep one. - Also duplicate "Accurately identify and apply credit policies, judiciously recommending approval of reasonable exceptions where the overall credit profile fits within the bank’s risk tolerance." appears later; similar but slightly different wording. We'll keep one. Now structure:

      About the role

      Rockland Trust is a full‑service commercial bank ... (the intro paragraph). We'll include the company description. Then

      Responsibilities

      • ... list each duty. We need to extract each duty from the responsibilities block. Let's list them: 1. Utilize financial analysis, industry evaluation, credit underwriting guidelines, and superior judgment to efficiently underwrite and decision commercial business and real estate loan proposals within assigned lending authority or recommend decisions for requests exceeding individual lending authority. 2. Collaborate with front line colleagues and/or directly with customers, as necessary, to obtain required documents and/or clarifying information needed to thoroughly underwrite. 3. Accurately identify and apply credit policies/underwriting guidelines, prudently recommending approval of reasonable exceptions where the overall credit profile fits within the bank’s risk tolerance. 4. Properly structure loan proposals to balance simplicity and monitoring ease with credit conservatism. 5. Proactively counter-offer SBA guarantees or other credit enhancements, as necessary, to meet customer needs, while mitigating risk. 6. Mentor and assist in the professional development of junior credit colleagues by reviewing their work, serving as an expert resource for the department, and backing up the underwriting manager, as necessary. 7. Assist/Coach front line colleagues, as necessary, to develop strategies for strengthening customer relationships (e.g. identify cross-sell opportunities, debt restructure strategies to strengthen liquidity or improve balance sheet leverage, succession planning, etc.). 8. Stay conversant with banking laws, regulations, and credit policy/guidelines to ensure that all exceptions are properly identified and justified and that all credit actions comply with pertinent regulations. 9. Collaborate with Business Banking, and Commercial Banking Partners, throughout the entire loan origination process to ensure an excellent customer and colleague experience. 10. Develop and sustain strong partnerships with various front line and back office colleagues through complete, candid, and timely communication, a sense of urgency, and cooperative mindset. 11. Participate in various initiatives and projects for the Commercial Banking Underwriting Department relating to technology and process improvement as needed, to improve the speed, efficiency, or operational integrity of the team. 12. Participate in audits, regulatory exams, and other third party reviews and assist in the development of responses and follow-up actions, as necessary. We should deduplicate any duplicates: there is duplicate of #3 later but we have only one. Now Competency Areas: list: - Strong credit and financial analysis skills, including the ability to evaluate debt service coverage, analyze collateral, discern key financial trends and ratios, UCA cash flow, understand impact of emerging technology, trends, etc. on the bank’s loan portfolio, etc. - Strong credit judgment, as demonstrated by the ability to consistently apply pertinent credit policies and regulations to render sound credit decisions within assigned credit approval authority. - Ability to independently make and confidently defend complex credit decisions with senior leaders. - Strong business acumen (i.e. awareness of business cycles, economic conditions and trends, good understanding of factors impacting most industries, etc.) - Expertise in banking regulations and credit policies relating to most commercial lending situations. - Excellent verbal and written communication skills, including the ability to succinctly and persuasively present key issues and substantiate conclusions - Extensive understanding of most legal and documentation issues impacting commercial lending and ability to structure loans to mitigate legal risk. We could put these under Skills or Qualifications. The instruction includes Skills heading. We'll use

        Skills

        with
        • . Now Required Education And Experience: we can put under Qualifications. - Bachelors’ degree in Accounting and/or Finance. - 3+ years of experience in financial analysis/business lending. - 2+ years with credit approval authority. - Formal credit training preferred. - Strong knowledge of available credit enhancements including SBA and Capital Access. - Deep understanding of lending related compliance and regulatory issues. - Thorough understanding of the legal documentation requirements for basic business loans. - Experience developing credit policies, guidelines, and/or processes is beneficial. We could combine some of these with Skills but better separate. Now Benefits & Culture: list: - competitive compensation with performance‑based incentive awards - health and dental insurance - a 401(k) and DC retirement plan - LTD and life insurance - paid vacation - day care reimbursement - tuition assistance for undergraduate and graduate programs - an award‑winning wellness program - much more! (we can keep "much more!" as part of list? Might be vague; but it's part of the benefits description. We'll include as a list item maybe "and much more!" but it's vague. Might be okay. Also includes statement: "At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed." That's prose. We'll put Benefits section with
          • for the list items, and a

            for the inclusive environment sentence. Now Pay Transparency: we need to include Pay section with prose about compensation based on factors, salary range posted reflects estimate, actual may vary, additional compensation possible. We'll put

            Pay

            ...

            Now Accessibility & Accommodations: we could fold into Benefits as a note, but maybe better to include a short paragraph under Benefits or separate "Accessibility". Since not in standard headings, maybe we can add a

            after Benefits about accessibility. The instruction says prefer a few substantive sections over many thin ones. Adding a separate section for accessibility might be thin. So we can include a sentence in Benefits paragraph: "We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles." We'll add that to Benefits

            . Now we must remove boilerplate: EEO statement, equal opportunity, etc. Also remove "We are an equal opportunity employer..." etc. Also remove "Accessibility & Accommodations" heading but we keep the sentence. Also remove any duplicated lines. Now ensure we don't include any headings with empty content. Now produce HTML fragment. Let's craft.

            About the role

            Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact. With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day. At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

            Responsibilities

            • Utilize financial analysis, industry evaluation, credit underwriting guidelines, and superior judgment to efficiently underwrite and decision commercial business and real estate loan proposals within assigned lending authority or recommend decisions for requests exceeding individual lending authority.
            • Collaborate with front line colleagues and/or directly with customers, as necessary, to obtain required documents and/or clarifying information needed to thoroughly underwrite.
            • Accurately identify and apply credit policies/underwriting guidelines, prudently recommending approval of reasonable exceptions where the overall credit profile fits within the bank’s risk tolerance.
            • Properly structure loan proposals to balance simplicity and monitoring ease with credit conservatism.
            • Proactively counter-offer SBA guarantees or other credit enhancements, as necessary, to meet customer needs, while mitigating

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