Commercial Credit Administration Manager

About the role

This role is responsible for overseeing commercial loan documentation quality control, credit administration functions, operational risk management processes, and staff development within the Credit Risk function. The successful candidate will serve as a key resource for commercial loan documentation, regulatory compliance, operational controls, and risk management matters while supporting the Bank's commitment to strong credit governance and sound risk management practices.

Responsibilities

• Lead commercial loan documentation quality control efforts, ensuring documentation is accurate, complete, and compliant with approved loan terms, regulatory requirements, and Bank policies.
• Oversee key credit administration processes, including documentation exception management, annual borrower reviews, credit risk reporting, and support for criticized and workout assets.
• Serve as a subject matter expert on commercial loan documentation, operational controls, regulatory compliance, and risk management matters.
• Support internal and external audits, regulatory examinations, record retention requirements, and operational risk management initiatives.
• Partner with Commercial Banking and other internal stakeholders to ensure effective loan documentation, collateral management, and process execution.
• Lead system administration, access management, vendor oversight, and other operational support activities in accordance with Bank policies and information security standards.
• Supervise, coach, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• 5+ years of experience in commercial banking, credit administration, loan operations, or commercial loan documentation.
• Strong knowledge of commercial lending documentation, collateral perfection, UCC filings, flood regulations, and related compliance requirements.
• Experience supporting internal and external audits, regulatory examinations, and risk management activities.
• Demonstrated leadership experience with the ability to supervise, coach, and develop employees.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills and the ability to collaborate effectively across business lines.
• Proficiency with commercial loan systems and Microsoft Office applications.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• 5+ years of experience in commercial banking, credit administration, loan operations, or commercial loan documentation.
• Strong knowledge of commercial lending documentation, collateral perfection, UCC filings, flood regulations, and related compliance requirements.
• Experience supporting internal and external audits, regulatory examinations, and risk management activities.
• Demonstrated leadership experience with the ability to supervise, coach, and develop employees.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills and the ability to collaborate effectively across business lines.
• Proficiency with commercial loan systems and Microsoft Office applications.

Skills

• Commercial lending documentation
• Credit administration
• Operational risk management
• Staff development
• Loan operations
• Collaboration
• Continuous improvement

Benefits

The position offers a comprehensive benefits package, including health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. Employees also enjoy a competitive compensation package, which may include an annual bonus.

Pay

A good-faith, reasonable estimate of the base salary range for this role is $75,000 - $85,000, and the actual offer will depend on factors such as experience, skills, training, certifications, and education.

Schedule

The schedule for this role is not specified.