Commercial Cleaning Team Lead (65033)

About the role

The Working Lead is responsible for overseeing janitorial teams across various locations. This hands-on role ensures sanitation standards are met, safety protocols are followed, and team performance aligns with client expectations. The Working Lead also acts as the on-site contact when the Quality Manager or Site Operations Manager is not available.

Responsibilities

• Team Leadership & Supervision
  • Lead nightly sanitation crews.
  • Serve as the on-site liaison between janitorial staff and next level managers.
  • Communicate daily with supervisor at the end of shift and provide full operational update.
  • Monitor team attendance and timekeeping; flag and escalate concerns to HR and immediate supervisor.
  • Identify and escalate operational or client concerns to the assigned Site Operation Manager or Quality Manager.
• Training & Employee Development
  • Train and coach team members on proper cleaning techniques and equipment use.
  • Reinforce compliance with company standards, procedures, and safety expectations.
  • Support team performance through guidance, accountability, and daily direction.
• Cleaning Operations & Quality Assurance
  • Conduct and ensure high-quality cleaning in compliance with safety and sanitation standards.
  • Walk through with the store manager each morning