Commercial Banking Associate

Requirements

• At least a high school diploma or GED
• At least 2 years of experience in the financial services industry

Skills

• General knowledge of financial statement analysis
• In-depth operational knowledge of treasury and merchant services, card services, asset-based lending, international and domestic letters of credit, and securities
• Advanced knowledge of word processing and spreadsheet applications
• Demonstrated ability to balance administrative functions with service expectations
• Aptitude for effective written and oral communication, organization, and providing excellent customer service

Responsibilities

• Support the bank’s Commercial Lenders by obtaining financial data, drafting letters and agreements, clearing exceptions, and obtaining collateral documentation
• Coordinate with assigned clients’ CPAs, attorneys, and insurance agents to resolve specific exceptions and transactional issues
• Assist in customer relationship management for the most complex accounts by processing transactions, renewing loans, resolving account issues, and providing other administrative support as needed
• Complete essential job functions with minimal supervision, using a variety of banking and lending applications
• Serve as the primary contact for commercial customers, including resolution of customer service issues
• Review all loan documents to ensure compliance with bank policy and regulatory requirements
• Monitor multiple reports to ensure that problems are escalated to the Commercial Lenders in a timely manner
• Utilize advanced knowledge of banking products and services to identify cross-sell and referral opportunities
• Assist in the management of deposit relationships and related services, including wires, account set up, NSF management, approvals, and signatures
• Monitor overdrafts and refer to Commercial Lenders for resolution (upon request and with proper authorization)
• Assist clients with draws, transfers, and loan payments
• Monitor past due reports and coordinate with designated individuals to collect on past due principal and interest payments
• Maintain awareness of risk, including observation of all job-specific policies, procedures, regulations, laws, risk limits, and industry best practices
• Report known or suspected violations to the appropriate authority in a timely fashion

Benefits

• 2 weeks of sick time
• Vacation time starts at 2 weeks and increases with tenure
• 6 paid holidays guaranteed annually + up to 5 additional paid holidays (when they fall Sun-Fri)
• 5% match on retirement contributions
• Employer contribution to medical and dental insurance
• 3 medical plans to choose from, including a high deductible option
• No cost for employee-only basic vision insurance
• Employer-paid life and disability insurance
• Optional employee-paid critical illness, accident, hospital indemnity, term life, and long-term care/permanent life insurance
• Medical and Dependent Care FSA
• Pet discount plan