Commercial Auto (Pre-Suit B/I) Claims Examiner

About the role

Seeking a highly skilled and experienced Commercial Auto Claims Examiner to join a team on a temporary, remote basis. This role involves handling non‑litigated and litigated bodily injury (BI) commercial auto claims from across the United States. The position is temp‑to‑hire, with the potential for full‑time employment based on performance and business needs.

Compensation

Hourly Rate: $36 – $42 per hour

Employment Type: Temporary (with potential for permanent hire)

Remote Work: 100% remote

Final compensation will be determined based on qualifications, geographic location, and other considerations permitted by law.

Responsibilities

• Investigate and resolve first‑ and third‑party commercial auto claims, including bodily injury (BI) and uninsured/underinsured motorist (UM/UIM) claims.
• Manage a caseload of approximately 150 features (100 claims).
• Conduct coverage analysis and identify coverage issues.
• Evaluate and value injuries and damages, including moderate to severe injury claims (e.g., soft‑tissue injuries, fractures, surgeries, etc.).
• Handle attorney‑represented claims and respond to time‑limited policy demands.
• Collaborate with experts such as physicians, attorneys, medical billing auditors, and accident reconstructionists.
• Maintain claim files in accordance with established best practices.
• Obtain and maintain all required state adjuster licenses.

Qualifications

• Bachelor’s degree required (mandatory for candidates with less than 5 years of relevant adjusting experience).
• Minimum of 3 years handling commercial auto claims.
• At least 1 year of experience managing bodily injury claims involving attorney representation.
• Experience handling claims from start to finish.
• Must possess a home‑state adjuster license and be eligible to obtain licenses in Texas and Florida (licensing costs covered by the company).
• Strong written and verbal communication skills.
• Excellent organizational and time‑management abilities.
• Proficiency in policy documentation review and coverage analysis.
• Ability to formulate action plans and effectively present claim files.
• Self‑motivated and capable of working independently with minimal supervision.
• Flexibility to adapt to changing priorities and multitask effectively.