Commercial Auto Excess Casualty Team Lead

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the posting. Sections present: - About Reserv (company description) – maybe not needed as heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should include headings only for those categories if content exists. The "About Reserv" is not one of those headings; we could maybe treat as part of "About the role"? But they said do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. They didn't forbid other headings like "About Reserv". However they gave examples of headings to use. Likely we should only output those headings if they have content. The posting includes "About The Role" (note capital). That's essentially "About the role". So we can output

About the role with content from that paragraph. Then "Who You Are" maybe corresponds to Requirements/Qualifications/Skills? Could map to "Requirements" or "Qualifications". The posting includes "Required Qualifications" and "Preferred Skills & Certifications". Also "What You'll Do" corresponds to Responsibilities. Also "Benefits" section present. Pay and Schedule not present, so we should not include those headings. Thus sections: About the role, Responsibilities, Requirements (maybe Required Qualifications), Qualifications (maybe Preferred Skills & Certifications?), Skills (maybe also Preferred Skills?), Benefits. But we need to avoid duplication. Let's map: - About the role: paragraph starting "The Claims Team Lead - Commercial Auto Excess Casualty oversees a team..." plus maybe the preceding "About The Role" heading. - Responsibilities: "What You'll Do" bullet points (leadership & team development, operational & technical oversight, strategic & cross-functional collaboration, litigation & coverage management). We'll put as

• . - Requirements: maybe "Required Qualifications" list. - Qualifications: maybe "Preferred Skills & Certifications". Could also be "Skills". But we have both Qualifications and Skills headings allowed. We could put Required Qualifications under Requirements, Preferred Skills under Skills, and maybe Qualifications left empty? But we must not emit heading with filler. So if we don't have content for Qualifications, we omit it. Similarly for Skills if we have content. We have both Required Qualifications and Preferred Skills & Certifications. Could treat Required Qualifications as Requirements, Preferred Skills as Skills. Then we might not need Qualifications heading. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits. Check if any other content like "Why Lead at Reserv" maybe could be part of About the role or Benefits? It's more about why join; could be part of Benefits? But it's not benefits. Could be omitted? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to include that content somewhere. Could be placed under a heading like "About Reserv" but not in allowed list. However we could incorporate it into "About the role" or maybe a generic

  without heading? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "use

  for section headings (e.g. ...)". Likely they expect only those headings. However we need to preserve all substantive info; we could embed "Why Lead at Reserv" as a paragraph under Benefits or maybe under About the role as extra info. But it's not about role; it's about why join. Could be considered part of Benefits? Not exactly. Could be a separate section like "Why Join Reserv" but not in allowed list. Might be okay to add a heading like "Why Join Reserv" as

  but not in examples; risk of deviating. Safer to incorporate into Benefits or About the role as a paragraph. Similarly "At Reserv, we value diversity..." is EEO boilerplate; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So that line should be removed. Thus we need to strip EEO statement. Now let's extract content. About Reserv paragraph: "Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you." We could keep that as a paragraph maybe under About the role? But it's about company. Could be placed before About the role heading as a

  . The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. This suggests we can have

  for metadata like company description. So we can output a

  with that company description. Then

  About the role

  with paragraph: "The Claims Team Lead - Commercial Auto Excess Casualty oversees a team of specialists handling high-severity commercial auto liability claims that may exceed primary policy limits. This leader ensures technical excellence, operational efficiency, and consistent delivery of Reserv's modern, data-driven claims experience. The ideal candidate blends deep casualty expertise, strong leadership, and comfort with technology, guiding adjusters in a fast-moving environment where automation handles administrative tasks and humans focus on complex decision-making." Then

  Responsibilities

  with list items from "What You'll Do". Need to capture each bullet. Let's extract: Leadership & Team Development - Lead, mentor, and develop a team of Commercial Auto Excess Casualty Claim Specialists - Foster a culture of technical excellence, continuous improvement, and data-driven decision-making - Provide coaching on coverage analysis, litigation strategy, negotiation, and high-severity claim evaluation - Conduct regular file reviews, performance assessments, and quality audits Operational & Technical Oversight - Oversee the handling of complex excess casualty claims, ensuring accuracy, timeliness, and compliance - Ensure consistent application of Reserv's structured-data workflows and modern claims platform - Partner with Product and Engineering teams to refine automation tools, improve adjuster workflows, and enhance system capabilities - Monitor key performance indicators including cycle time, accuracy, severity trends, and customer satisfaction Strategic & Cross-Functional Collaboration - Serve as a subject matter expert for MGAs, carriers, brokers, and internal stakeholders - Collaborate with Underwriting, Actuarial, Account Management, Compliance, and Claim Operations partners to provide insights on claim trends, risk patterns, and emerging exposures - Participate in client meetings, audits, and stewardship reviews representing Reserv's claims philosophy and performance - Support onboarding of new programs, ensuring alignment with Reserv's operational standards and client expectations Litigation & Coverage Management - Guide adjusters on litigation strategy, counsel management, and complex coverage issues - Review and approve high-value settlement recommendations, coverage positions, and strategic claim decisions - Ensure adherence to multi-jurisdictional regulatory requirements and Reserv's internal best practices We can flatten into a single
  • list, preserving all items. Now Requirements: from "Required Qualifications". List: - 10+ years of commercial auto liability or casualty claims experience, including high-severity or excess layers - Prior leadership experience within a carrier, TPA, or MGA environment - Strong expertise in coverage analysis, litigation management, and catastrophic injury evaluation - Excellent communication and relationship-building skills with internal teams and external partners - Comfortable with technology and the ability to evolve claims systems and processes to drive better efficiencies and outcomes - Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Willing to obtain any additional required licenses within 60 days, including state testing. - Demonstrated commitment to quality, accuracy, and attention to detail - Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information We'll put as
    • . Now Skills: from "Preferred Skills & Certifications". List: - Bachelor's degree in insurance, business administration, or a related field - Professional designations such as CPCU, SCLA, AIC, or equivalent — JD is a big plus - Experience working with MGAs, E&S carriers, or tech-enabled TPAs - Familiarity with structured-data workflows, AI-assisted claims tools, or modern claims platforms We'll put as
      • . Now Benefits: from "Benefits" section and also maybe "Why Lead at Reserv" and "Additionally, We Will Listen..." etc. Benefits paragraph: "Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! Generous family leave policy after 8 months of continuous work Work from anywhere to facilitate your work life balance Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!" Then after that: "Additionally, We Will Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role Work toward reducing and eliminating all the administrative work from an adjuster role Foster a culture of empathy, transparency, and empowerment in a remote-first environment" These are also benefits/culture. We'll include them as list items under Benefits. Thus Benefits
        • items. Now we must not include EEO statement: "At Reserv, we value diversity..." remove. Now ensure we don't include any headings with empty content. Thus final HTML fragment:

          Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

          About the role

          The Claims Team Lead - Commercial Auto Excess Casualty oversees a team of specialists handling high-severity commercial auto liability claims that may exceed primary policy limits. This leader ensures technical excellence, operational efficiency, and consistent delivery of Reserv's modern, data-driven claims experience. The ideal candidate blends deep casualty expertise, strong leadership, and comfort with technology, guiding adjusters in a fast-moving environment where automation handles administrative tasks and humans focus on complex decision-making.

          Responsibilities

          • Lead, mentor, and develop a team of Commercial Auto Excess Casualty Claim Specialists
          • Foster a culture of technical excellence, continuous improvement, and data-driven decision-making
          • Provide coaching on coverage analysis, litigation strategy, negotiation, and high-severity claim evaluation
          • Conduct regular file reviews