Commercial Analytics Director
ACV Auctions · United States · 1 mo ago
RemoteRemoteAnalystFull-time
We need to output HTML fragment with sections only when content present. Remove boilerplate, EEO, etc. Keep substantive info: intro paragraph about company, who we are, benefits list, role description, responsibilities, qualifications, values maybe? Values could be a section? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only if posting has real specific content. We have content for About the role? The intro paragraph about company could be "About the role" maybe? Actually "About the role" is typical heading for role description. We have a paragraph describing the role: "The Commercial Analytics Director leads ACV's commercial intelligence function..." That's role description. Could put under
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only if posting has real specific content. We have content for About the role? The intro paragraph about company could be "About the role" maybe? Actually "About the role" is typical heading for role description. We have a paragraph describing the role: "The Commercial Analytics Director leads ACV's commercial intelligence function..." That's role description. Could put under About the role
with that paragraph.
Responsibilities: we have "Key Responsibilities" with sub-bullets. So we can have Responsibilities
with - items.
Qualifications: we have "Qualifications Required" and "Preferred". Could combine into
Qualifications
with required and preferred maybe as separate lists? Could do two sub-sections? But instruction: use for section headings; we can have only one Qualifications heading and inside we can have paragraphs and lists. Could separate required and preferred as Required etc but still within same section.
Skills: maybe not separate; we could embed skills within qualifications.
Benefits: we have benefits list earlier: "Multiple medical plans..." etc. So we can have Benefits
with .
Pay: posting says compensation range listed in "Job Details" section at bottom, but not given actual range. It says "Compensation: The compensation range for this position is listed in the 'Job Details' section at the bottom of this posting." No actual numbers. So we should NOT create Pay section because no specific content. So omit Pay.
Schedule: no info, omit.
We also have "Our Values" list; could be a section? Not in the given headings list but we could still use Our Values
? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use for section headings (e.g. ...). Likely we should stick to those headings; but we could also include other headings if needed? Safer to stick to those. Values could be omitted or placed under About the role? Might be considered boilerplate? It's substantive but not in list. Could include as Our Values
but not in examples; risk. I'd omit.
We need to preserve ALL substantive information; we must not lose details like list of brands, wellness focus, etc. Those are in intro paragraph before role. Should we include them? They are about company. Could be part of "About the role" or maybe a separate "About the company" but not in allowed headings. Could incorporate into About the role paragraph.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove EEO paragraph, privacy notice, immigration statement, etc.
We need to output only HTML fragment.
Let's craft:
About the role
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k)
But we already have Benefits section later; we might duplicate benefits. Better to keep benefits separate and not repeat in About the role. So About the role should focus on role description, not benefits. Let's split: About the role paragraph: talk about company mission, role description? Actually the role description is separate. So About the role could be brief: "The Commercial Analytics Director leads ACV's commercial intelligence function..." That's the role. The earlier fluff about company could be considered "About the company" but not a heading. We could incorporate into About the role as context but risk duplication with Benefits. Let's keep About the role as the role description paragraph only. Then we can have a separate section for "About the company"? Not in allowed headings; maybe we can omit that fluff? But we must preserve ALL substantive information. The fluff about company is substantive. We need to include it somewhere. Could put it under a About the company
but not in examples; risk. However instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use for section headings (e.g. ...). Likely they expect only those headings. So we need to fit company info into one of those headings. Perhaps we can put it under About the role as introductory context before describing role. That seems acceptable.
Thus About the role paragraph will include company overview and then role description.
Then Benefits section separate.
Responsibilities section.
Qualifications section.
We might also include Skills? Could embed in Qualifications.
Let's extract responsibilities list:
- Analytics Leadership & BI Strategy
- Define and own the commercial analytics and business-intelligence strategy, aligning the analytics and BI roadmap with ACV's growth objectives.
- Establish best practices for analytics, reporting, data visualization, and data governance across commercial functions.
- Partner with executive leadership to define the KPIs and executive dashboards that guide strategic decisions.
- Drive automation and scalability in reporting to reduce manual effort and speed time-to-insight.
- Manage departmental priorities, budgets, and vendor relationships; foster a culture of curiosity and continuous improvement.
- Commercial Account Reporting & Business Development Analytics
- Own recurring performance reporting for commercial accounts across dealer, fleet, financial-institution, rental, OEM, and commercial-consignor segments.
- Partner with Commercial Solutions and Sales to run custom, account-level analyses that quantify the value ACV delivers to each customer.
- Demonstrate to existing and prospective commercial customers how remarketing vehicles upstream or downstream with ACV supports their KPIs — for example, days-to-sale, net proceeds and price retention, transportation and reconditioning costs, and channel mix.
- Translate findings into compelling, executive-ready and customer-ready materials that support business development, renewals, and account expansion.
- Develop customer segmentation and lifetime-value views that identify high-value accounts and growth opportunities.
- Remarketing Center Operations — KPIs & Dashboards
- Establish and own KPI dashboards for Remarketing Center Operations, giving leadership clear visibility into throughput, cycle time, inspection and condition quality, inventory flow, and cost-to-process.
- Partner with operations leadership to define metrics, targets, and reporting cadences.
- Surface bottlenecks and improvement opportunities that increase operational efficiency and vehicle liquidity.
- Revenue, Pricing & Margin Analytics
- Analyze auction pricing, buyer demand, conversion rates, and vehicle performance to support revenue growth.
- Support pricing analytics across auction fees, digital services, transportation, reconditioning, and ancillary products, including elasticity and profitability considerations.
- Monitor gross margin, revenue mix, and profitability across customer segments.
- Advanced Analytics & Statistical Modeling
- Apply sound statistical methods and, where appropriate, machine learning to improve commercial performance.
- Develop predictive and segmentation models spanning: Customer retention and churn, Revenue and demand forecasting, Vehicle pricing optimization, Inventory and buyer-propensity modeling, Sales opportunity scoring.
- Bring quantitative rigor and clear judgment to how models are built, validated, and communicated.
- Cross-Functional Partnership
- Finance — partner on budgeting, forecasting, and profitability analysis.
- Sales & Commercial Solutions — measure territory and pipeline performance, acquisition, retention, and account growth.
- Marketing — evaluate campaign performance and customer-acquisition costs.
- Operations & Digital Product — improve auction efficiency, inventory flow, and marketplace optimization.
We can flatten into bullet list items each as a responsibility. Could group but okay.
Qualifications Required list:
- Bachelor's degree in a quantitative discipline — Statistics, Mathematics, Economics, Data Analytics, Finance, or a related field.
- 10+ years in commercial analytics, business intelligence, revenue/strategy analytics, or a closely related field.
- 5+ years leading and developing analytics teams.
- Strong foundation in applied statistics and quantitative methods (e.g., regression, forecasting, segmentation, experimentation, and statistical inference).
- Advanced SQL, with hands-on experience working directly in relational and/or cloud databases and data models.
- Proven ability to design and build executive-grade KPI dashboards in BI platforms such as Power BI, Tableau, or Looker.
- Director-level experience leveraging large language model (LLM) tools (such as Claude) to develop an industry-leading suite of analytics and business-intelligence tools.
- Strong financial and quantitative modeling skills.
- Track record partnering with sales, pricing, or commercial organizations and presenting to executive leadership.
- Ability to translate complex analysis into clear narratives for both executive and customer audiences.
Preferred:
- Master's degree (MBA, Analytics, Data Science, Statistics, Economics, or a related field).
- Experience in automotive, wholesale vehicle auctions, remarketing, fleet management, mobility, retail automotive, or marketplace businesses.
- Proficiency in Python or R for advanced analytics.
- Familiarity with cloud data platforms such as Snowflake, Azure, AWS, or Google Cloud.
- Experience with CRM platforms (Salesforce preferred).
We can combine into two lists under Qualifications: Required and Preferred.
Benefits list from earlier:
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local
Qualifications
with required and preferred maybe as separate lists? Could do two sub-sections? But instruction: use for section headings; we can have only one Qualifications heading and inside we can have paragraphs and lists. Could separate required and preferred as Required etc but still within same section.
Skills: maybe not separate; we could embed skills within qualifications.
Benefits: we have benefits list earlier: "Multiple medical plans..." etc. So we can have Benefits
with .
Pay: posting says compensation range listed in "Job Details" section at bottom, but not given actual range. It says "Compensation: The compensation range for this position is listed in the 'Job Details' section at the bottom of this posting." No actual numbers. So we should NOT create Pay section because no specific content. So omit Pay.
Schedule: no info, omit.
We also have "Our Values" list; could be a section? Not in the given headings list but we could still use Our Values
? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use for section headings (e.g. ...). Likely we should stick to those headings; but we could also include other headings if needed? Safer to stick to those. Values could be omitted or placed under About the role? Might be considered boilerplate? It's substantive but not in list. Could include as Our Values
but not in examples; risk. I'd omit.
We need to preserve ALL substantive information; we must not lose details like list of brands, wellness focus, etc. Those are in intro paragraph before role. Should we include them? They are about company. Could be part of "About the role" or maybe a separate "About the company" but not in allowed headings. Could incorporate into About the role paragraph.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove EEO paragraph, privacy notice, immigration statement, etc.
We need to output only HTML fragment.
Let's craft:
About the role
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k)
But we already have Benefits section later; we might duplicate benefits. Better to keep benefits separate and not repeat in About the role. So About the role should focus on role description, not benefits. Let's split: About the role paragraph: talk about company mission, role description? Actually the role description is separate. So About the role could be brief: "The Commercial Analytics Director leads ACV's commercial intelligence function..." That's the role. The earlier fluff about company could be considered "About the company" but not a heading. We could incorporate into About the role as context but risk duplication with Benefits. Let's keep About the role as the role description paragraph only. Then we can have a separate section for "About the company"? Not in allowed headings; maybe we can omit that fluff? But we must preserve ALL substantive information. The fluff about company is substantive. We need to include it somewhere. Could put it under a About the company
but not in examples; risk. However instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use for section headings (e.g. ...). Likely they expect only those headings. So we need to fit company info into one of those headings. Perhaps we can put it under About the role as introductory context before describing role. That seems acceptable.
Thus About the role paragraph will include company overview and then role description.
Then Benefits section separate.
Responsibilities section.
Qualifications section.
We might also include Skills? Could embed in Qualifications.
Let's extract responsibilities list:
- Analytics Leadership & BI Strategy
- Define and own the commercial analytics and business-intelligence strategy, aligning the analytics and BI roadmap with ACV's growth objectives.
- Establish best practices for analytics, reporting, data visualization, and data governance across commercial functions.
- Partner with executive leadership to define the KPIs and executive dashboards that guide strategic decisions.
- Drive automation and scalability in reporting to reduce manual effort and speed time-to-insight.
- Manage departmental priorities, budgets, and vendor relationships; foster a culture of curiosity and continuous improvement.
- Commercial Account Reporting & Business Development Analytics
- Own recurring performance reporting for commercial accounts across dealer, fleet, financial-institution, rental, OEM, and commercial-consignor segments.
- Partner with Commercial Solutions and Sales to run custom, account-level analyses that quantify the value ACV delivers to each customer.
- Demonstrate to existing and prospective commercial customers how remarketing vehicles upstream or downstream with ACV supports their KPIs — for example, days-to-sale, net proceeds and price retention, transportation and reconditioning costs, and channel mix.
- Translate findings into compelling, executive-ready and customer-ready materials that support business development, renewals, and account expansion.
- Develop customer segmentation and lifetime-value views that identify high-value accounts and growth opportunities.
- Remarketing Center Operations — KPIs & Dashboards
- Establish and own KPI dashboards for Remarketing Center Operations, giving leadership clear visibility into throughput, cycle time, inspection and condition quality, inventory flow, and cost-to-process.
- Partner with operations leadership to define metrics, targets, and reporting cadences.
- Surface bottlenecks and improvement opportunities that increase operational efficiency and vehicle liquidity.
- Revenue, Pricing & Margin Analytics
- Analyze auction pricing, buyer demand, conversion rates, and vehicle performance to support revenue growth.
- Support pricing analytics across auction fees, digital services, transportation, reconditioning, and ancillary products, including elasticity and profitability considerations.
- Monitor gross margin, revenue mix, and profitability across customer segments.
- Advanced Analytics & Statistical Modeling
- Apply sound statistical methods and, where appropriate, machine learning to improve commercial performance.
- Develop predictive and segmentation models spanning: Customer retention and churn, Revenue and demand forecasting, Vehicle pricing optimization, Inventory and buyer-propensity modeling, Sales opportunity scoring.
- Bring quantitative rigor and clear judgment to how models are built, validated, and communicated.
- Cross-Functional Partnership
- Finance — partner on budgeting, forecasting, and profitability analysis.
- Sales & Commercial Solutions — measure territory and pipeline performance, acquisition, retention, and account growth.
- Marketing — evaluate campaign performance and customer-acquisition costs.
- Operations & Digital Product — improve auction efficiency, inventory flow, and marketplace optimization.
We can flatten into bullet list items each as a responsibility. Could group but okay.
Qualifications Required list:
- Bachelor's degree in a quantitative discipline — Statistics, Mathematics, Economics, Data Analytics, Finance, or a related field.
- 10+ years in commercial analytics, business intelligence, revenue/strategy analytics, or a closely related field.
- 5+ years leading and developing analytics teams.
- Strong foundation in applied statistics and quantitative methods (e.g., regression, forecasting, segmentation, experimentation, and statistical inference).
- Advanced SQL, with hands-on experience working directly in relational and/or cloud databases and data models.
- Proven ability to design and build executive-grade KPI dashboards in BI platforms such as Power BI, Tableau, or Looker.
- Director-level experience leveraging large language model (LLM) tools (such as Claude) to develop an industry-leading suite of analytics and business-intelligence tools.
- Strong financial and quantitative modeling skills.
- Track record partnering with sales, pricing, or commercial organizations and presenting to executive leadership.
- Ability to translate complex analysis into clear narratives for both executive and customer audiences.
Preferred:
- Master's degree (MBA, Analytics, Data Science, Statistics, Economics, or a related field).
- Experience in automotive, wholesale vehicle auctions, remarketing, fleet management, mobility, retail automotive, or marketplace businesses.
- Proficiency in Python or R for advanced analytics.
- Familiarity with cloud data platforms such as Snowflake, Azure, AWS, or Google Cloud.
- Experience with CRM platforms (Salesforce preferred).
We can combine into two lists under Qualifications: Required and Preferred.
Benefits list from earlier:
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local
Our Values
? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use for section headings (e.g. ...). Likely we should stick to those headings; but we could also include other headings if needed? Safer to stick to those. Values could be omitted or placed under About the role? Might be considered boilerplate? It's substantive but not in list. Could include as Our Values
but not in examples; risk. I'd omit.
We need to preserve ALL substantive information; we must not lose details like list of brands, wellness focus, etc. Those are in intro paragraph before role. Should we include them? They are about company. Could be part of "About the role" or maybe a separate "About the company" but not in allowed headings. Could incorporate into About the role paragraph.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove EEO paragraph, privacy notice, immigration statement, etc.
We need to output only HTML fragment.
Let's craft:
About the role
Our Values
but not in examples; risk. I'd omit. We need to preserve ALL substantive information; we must not lose details like list of brands, wellness focus, etc. Those are in intro paragraph before role. Should we include them? They are about company. Could be part of "About the role" or maybe a separate "About the company" but not in allowed headings. Could incorporate into About the role paragraph. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove EEO paragraph, privacy notice, immigration statement, etc. We need to output only HTML fragment. Let's craft:About the role
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k)
But we already have Benefits section later; we might duplicate benefits. Better to keep benefits separate and not repeat in About the role. So About the role should focus on role description, not benefits. Let's split: About the role paragraph: talk about company mission, role description? Actually the role description is separate. So About the role could be brief: "The Commercial Analytics Director leads ACV's commercial intelligence function..." That's the role. The earlier fluff about company could be considered "About the company" but not a heading. We could incorporate into About the role as context but risk duplication with Benefits. Let's keep About the role as the role description paragraph only. Then we can have a separate section for "About the company"? Not in allowed headings; maybe we can omit that fluff? But we must preserve ALL substantive information. The fluff about company is substantive. We need to include it somewhere. Could put it under a