Commercial Alarm System Inspector

About the Role

Cennox is hiring an experienced Commercial Alarm System Inspector to join our Electronic Security division serving the greater New Haven area. This is a full-time, field-based position responsible for testing, inspecting, and surveying electronic security systems at banking and commercial facilities within an approximately 100-mile radius. In addition to day-to-day inspection work, this role carries a leadership component — you'll serve as the senior technical resource in the area, providing guidance and informal mentorship to less experienced team members as the division grows.

Responsibilities

• Perform scheduled inspections, tests, and surveys of electronic security systems at commercial and banking facilities
• Complete related project work and service calls within your assigned territory
• Serve as the lead technician in the New Haven area, acting as a technical resource for junior inspectors
• Maintain accurate records and communicate findings clearly to clients and internal teams
• Represent Cennox professionally in all client-facing environments

Requirements

• State of Ohio Fire Alarm License
• Minimum 3 years of hands-on experience in electronic security, fire alarm systems, or a closely related field
• Valid driver's license with a clean driving record and a reliable, insured personal vehicle
• Demonstrated ability to work independently, manage a daily field schedule, and operate with minimal supervision
• Strong communication and customer service skills
• Physical ability to lift up to 50 lbs and perform tasks that include climbing, bending, and working in varying weather conditions

Qualifications (Preferred)

• NICET certification (Fire Alarm Systems) and/or working knowledge of NFPA codes and standards
• Experience in commercial alarm inspection, installation, or service across any segment of the electronic security industry — including access control, CCTV, or intrusion detection
• Prior experience in a lead technician or field mentor capacity
• Comfort working from a tablet or Android device for scheduling and reporting

Benefits

• Health, dental, and life insurance
• 401(k)
• Company-provided tools, uniform, and Android smartphone
• Opportunities for advancement and cross-training across Cennox's banking and retail service lines