Commercial Account Manager - Frost Insurance Agency

About the role

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Responsibilities

• Assist the Producer in identifying account-rounding and coverage enhancement opportunities
• Analyze carrier quotes and coverages to determine the best options for the client
• Review new and renewal policies for accuracy in rating and coverage
• Provide policy service including changes, payments, claims and third-party communications
• Aid in presenting FIA products to new and existing customers by collaborating in renewal strategies, and preparing proposals
• Respond to requests to research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history and underwriting issues
• Maintain detailed risk and underwriting information, including census data, survey data, and loss history
• Maintain current knowledge of company underwriting and rating information
• Follow agency standard procedures to maintain electronic files and information
• Take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• Texas General Lines Agent License (Property & Casualty), or attainment within 90 days
• 2+ years in the commercial insurance field; or Bachelor’s Degree with 1 year insurance related experience; or obtained CISR/TIIA designation in Commercial Lines
• Organizational skills and the ability to multitask
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

Qualifications

• Insurance professional designations such as CISR, ACSR, CRM, CIC
• Bachelor's Degree

Skills

• Collaborative mindset
• Analytical skills
• Desire for constant improvement

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Pay

Commensurate with experience

Schedule

Varies