Commercial Account Manager
About the Role
As an Orkin Account Manager, you’ll be the trusted partner our clients rely on to protect their businesses and homes. Oversee accounts, perform on-site inspections, identify needs, and design service plans that deliver results. With 120+ years of expertise and the Orkin Guarantee, you’ll have the resources to provide peace of mind and protection. Enjoy award-winning training, career growth opportunities, and the satisfaction of helping customers protect their property, health, and reputation.
With Orkin’s industry-leading tools, professional support, and team-first culture, you’ll have the freedom to succeed and the stability of a company built on integrity and innovation. Pests keep coming back, making our industry recession-resistant.
Responsibilities
- Build credibility and long-term relationships with commercial clients.
- Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within your territory.
- Conduct thorough interior and exterior inspections; full paid training provided.
- Deliver compelling presentations that highlight Orkin’s value and close business.
- Serve as the main point of contact for your accounts to strengthen retention and create long-term partnerships.
- Use your company-provided iPad to prepare proposals, organize your day, and manage your pipeline.
- Prioritize safety on every visit, inspection, and recommendation, protecting yourself, our customers, and their businesses.
- Represent Orkin as a trusted advisor by communicating clearly, delivering commitments, and providing honest, value-driven solutions.
- Listen actively to understand customer concerns and position Orkin as their strategic partner.
- Provide reassurance and clarity to help customers feel confident in their pest management decisions.
- Use Orkin’s marketing tools and resources to generate leads and create demand.
- Translate findings into tailored recommendations that solve problems and reduce risk for our customers.
- Set clear expectations, communicate proactively, and ensure customers feel supported and informed.
Requirements
- High School Diploma or equivalent required.
- Must be willing to obtain the required pesticide license within your first 90 days of employment (company covers all costs and provides support).
- Must be able to use a ladder safely and within the manufacturer's specified weight capacity.
- Lift and carry up to 50 lbs.
- Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas as part of your job duties.
- Must be able to wear all required personal protective equipment (PPE), including an OSHA-compliant respirator, when necessary for safety.
Qualifications
- Motivated by problem-solving and relationship building.
- A strategic thinker.
- Previous Business-to-Business relationship building experience (preferred).
- Confident, competitive, and goal-driven.
- Able to work independently and stay organized.
- Don’t mind climbing, crawling, or working in various weather conditions.
Benefits
- Company vehicle with gas card included.
- Paid training (no pest control experience required).
- Medical, dental, vision, and life insurance.
- 401(k) with company match.
- Paid vacation, sick leave, and holidays.
- Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities.
- Recognition and awards, including incentive trips and advancement opportunities for top performers.
Pay
Average first-year earnings between $70,000 and $100,000 (base + commission) with uncapped commission potential.