Commercial Account Manager

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements (or About you), Benefits, Pay (if present), Schedule (if present). The posting includes "About us" but we don't need that as heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we include headings for sections that have real content. We have: - About the role: paragraph(s) describing role. - Responsibilities: list of bullet points. - About you (could be Requirements/Qualifications/Skills). We need to decide which heading to use. The posting has "About you" with bullet-like list but not bullet formatting; it's sentences separated by line breaks. We can treat as

• for each requirement. Or we could use

  for prose. The instruction: Use

  • for any list of duties/requirements/benefits, and

    for prose. The "About you" is a list of requirements; we can format as

    • . - Benefits: list of bullet points. - Pay: The posting includes "US Salary: $160,000 USD - $200,000 USD". Also mentions compensation based on ranges etc. So we have pay info. Should we include a Pay section? Yes, because posting states salary range. So include

      Pay

      with

      containing the salary range and maybe note about compensation. - Schedule: Not mentioned. No schedule info. So we omit Schedule. - Also there is location info: "Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location." That's not a heading; we can incorporate into a short

      maybe under About the role or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it. Location is minor metadata; we can include a short

      after About the role maybe. We must preserve ALL substantive information; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes some duplicated lines about compensation (two similar paragraphs). We need to preserve but not duplicate? We should keep the info but not repeat identical sentences. We can combine. Also there is "Privacy Policy: ..." which is boilerplate; remove. Also "Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds." That's EEO boilerplate; remove. Also "Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range." This appears twice; we can keep once. Also "Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range." Same. We'll keep one paragraph summarizing compensation policy. Now produce HTML. Structure:

      About the role

      ... (including location maybe as separate short p? Could embed location in same paragraph). We'll include location as a short p after About the role? But instruction: use

      for prose. So we can have multiple

      under About the role? Usually we wrap the whole section in

      then

      for prose. If we need multiple paragraphs, we can have multiple

      tags. That's fine. Thus:

      About the role

      As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

      Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.

      Then Responsibilities:

      Responsibilities

      • Own retention, renewals, and growth across a portfolio of existing customers
      • Build strong, multi-threaded relationships across key stakeholders and decision-makers
      • Drive upsell, cross-sell, and expansion opportunities within existing accounts
      • Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases
      • Lead renewal and commercial conversations, including pricing, terms, and negotiation
      • Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
      • Identify customer challenges early and work cross-functionally to solve them
      • Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes
      • Maintain strong forecasting discipline and pipeline visibility across your book of business
      • Represent Reachdesk with confidence and professionalism in executive-level discussions
      Then Requirements (About you). Could use

      Requirements

      or

      About you

      . The instruction list includes Requirements, Qualifications, Skills. We'll use Requirements.

      Requirements

      • 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
      • Sales, SDR/BDR, or account executive experience strongly preferred
      • Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
      • Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business
      • Track record of creating pipeline and generating new opportunities within existing accounts
      • Strong commercial judgment and problem-solving ability
      • Proven ability to build executive-level relationships across complex organizations
      • Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
      • Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment
      Then Benefits:

      Benefits

      • Competitive salary with generous stock options
      • 401(k) with employer match
      • Medical, dental & vision insurance, including mental health support and fast access to care
      • Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
      • A genuinely collaborative culture with innovative, fun, and ambitious people
      Then Pay:

      Pay

      US Salary: $160,000 USD - $200,000 USD. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.

      We should not include Schedule. Check for any duplicated content: we kept compensation policy once. Check for any boilerplate removed: we removed diversity statement, privacy policy, etc. Check for any missing substantive info: we included location, about us? The "About us" paragraph is not required as heading; but we might want to include it as part of About the role? The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it. The "About us" is not a heading we need; but it's substantive info about company. Should we preserve it? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "About us" is substantive. However we are not required to have a heading for it; we could include it as a

      under About the role or as a separate

      before About the role. The instruction says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should follow the pattern. Probably we should include About us as a

      before About the role, as it's not a section heading but still substantive. Let's add a

      about us before About the role. Thus:

      Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether its engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery. Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon.

      Then About the role etc. Check for any other substantive info: "We’re growing, and we’re currently looking for a Commercial Account Manager to join us." That's also substantive but could be included as a short p before About the role. We'll incorporate. Thus final HTML fragment:

      Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether its engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery. Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon. We’re growing, and we’re currently looking for a Commercial Account Manager to join us.

      About the role

      As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

      Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based