Commercial Account Manager
Essential job responsibilities
- Supports and demonstrates IMA’s core values
- Values and understands the importance of diversity, equity, and inclusion among all IMA associates
- Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging accounts) with direction from the Account Executive and prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.)
- PARTNERS WITH AE ON CLIENT INTERACTIONS, NEGOTIATIONS, TECHNICAL ANALYSIS, AND PROGRAM DESIGN
- SUPPORTS AE WITH NEW CLIENT ONBOARDING
- BUILDING ABILITY TO ANTICIPATE PROBLEMS THROUGH CLIENT OR UNDERWRITER COMMUNICATIONS OR INDUSTRY CHANGES
- USING THE CLIENT WORKBOOK, AND UNDER THE DIRECTION OF THE ACCOUNT EXECUTIVE, CREATES THE MARKETING SUBMISSION AND MANAGES ONGOING NEGOTIATES WITH CARRIERS
- RECEIVES QUOTES, REVIEWS FOR ACCURACY AND DESIRED COVERAGES, TERMS, PRICING FROM SUBMISSION, GENERATES AND POPULATES THE PROPOSAL, AND SENDS TO ACCOUNT EXECUTIVE FOR COMPLETION/REVIEW
- RECEIVES POLICIES, SENTS INSTRUCTIONS TO THE APPLICABLE COE, AND KEEPS COE AWARE OF ANY CHANGES THAT OCCUR DURING NEGOTIATES WITH ABILITY TO PROCESS THE POLICY IF NEEDED
- PERFORMS PREMIUM ALLOCATIONS, SURPLUS LINES TEMPLATE PREPARATION, CERTIFICATE OF INSURANCE REQUEST TEMPLATE PREPARATION & MASTER APPROVAL, ON-Demand CERTIFICATES, BASIC CONTRACT REVIEWS, POLICY ENDORSEMENTS, RESOLVING COVERAGE AND PREMIUM DISCREPANCY ISSUES, AND AUDITS ON EXPIRED AND/OR NON-RENEWED POLICIES
Required Experience and Skills
- Ability to work within AMS and maintain data completeness standards
- Strong organizational skills
- Ability to work independently
- Ability to build underwriter and client relationships
- Ability to delegate to appropriate parties when necessary
- Experience with MS Office products required (specifically PowerPoint, Outlook, Word, and Excel)
- Holds or is pursuing general insurance designation (preferred)
- Some travel required (up to 20% depending on book of business & industry)
- Strong communication skills both written and verbal
Compensation & Benefits
Salary Range: $80,000 USD - $100,000 USD
Compensation & Benefits: Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development.
In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
- We’ve built a reputation for putting our associates first
- We work in teams. We sell in teams. We win and prosper as a team
- We provide support systems and resources that enable each of our associates to focus on what they do best
- As an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly
- We are recognized nationally as a leader in our industry
- 2020-2023 Business Insurance Magazine Best Places to Work in Insurance
- 2023 Inc. Magazine’s Best Workplaces
- 2023 Denver Business Journal’s Best Places to Work
- 2021-2023 Connecticut Top Work Places
- 2021-2023 Inc. 5000’s List of Fastest Growing Companies
- 2021-2023 Charlotte Business Journal’s Best Places to Work
- 2021-2023 Los Angeles Business Journal’s Best Places to Work
- 2021-2022 The Salt Lake City Tribune Top Work Places
- 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces
- 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-large category
- 2021 Dallas Business Journal’s Best Places to Work
- 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska