Commercial Account Coordinator

Duties/Responsibilities

• Captures and verifies charges applicable to lease and bank vehicles accurately.
• Reviews condition reports to ensure they are completed, processed, and distributed properly.
• Promotes and sells auction services to dealers in alignment with business objectives.
• Maintains organized inventory folders and documentation for assigned vehicles.
• Generates and distributes the weekly master run list in accordance with established timelines.
• Obtains, verifies, and records floor prices from represented companies.
• Assists customers with questions, concerns, and status updates related to vehicle sales.
• Procures, organizes, and files block tickets to match actual sales results.
• Validates that printed checks accurately correspond with bills of sale and transaction records.
• Collaborates with internal departments to resolve discrepancies and support smooth auction operations.

Required Skills/Abilities

• Strong organizational and time-management skills with attention to detail.
• Excellent customer service, communication, and interpersonal skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Proficiency with computers and standard business software applications.
• Self-motivated with the ability to work independently and as part of a team.

Education and Experience

• A high school diploma or equivalent required.
• Previous sales and customer service experience preferred.
• Prior experience in auction operations, fleet services, logistics, or administrative coordination preferred.
• Previous supervisory experience preferred.
• Must be at least 18 years of age.
• Valid driver’s license with a satisfactory driving record required.

Physical Requirements

• Ability to sit and work at a computer for extended periods of time.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to use hands and fingers to operate office equipment.
• Ability to maintain close vision and adjust focus when reviewing documents or screens.