Combination Services Technician

Job Summary

Under the oversight of the Plant Supervisor/Operations Manager, the Combination Services Technician performs functions that align with the Data Services Tech. This includes installation and maintenance of telecommunications services, cabling, customer premise equipment (CPE), field equipment and terminals. Responsibilities extend to troubleshooting, isolating, and performing the necessary repairs on defective equipment in the network.

Responsibilities

• Install and Transfer Services: Performs installation of new services for voice, data, special circuits, ethernet, as well as other non-regulated services
• Review staking sheets or maps to install services designed by Network Engineer
• Perform work with the appropriate tools / hardware to meet applicable codes and safety requirements
• Services: Voice, broadband, special circuits, ethernet, and other customer premise services provided by Range
• Cabling: Install, repair and maintain copper or fiber cables in an aerial or buried application and terminate cables using industry standards
• Install subscriber carrier systems, including digital, analog, and next generation carrier systems
• Ability to work aloft. Network interface devices. Install DC power plant and associate cabling systems
• Install batteries and/or battery banks in data centers, communications huts and remote cabinets
• Network devices: Modems, routers, and wireless devices
• May be asked to assist Managed Services with site surveys, installation, and trouble repairs
• Repair and Maintain equipment: Perform repairs on defective buried cables and may excavate existing copper or fiber cables, as required, to repair damaged or aging facilities
• Assigned to locate / mark telecommunication facilities in the area and set up safety precautions in preparation for digging
• Perform repairs on aerial cable with the use of ladders or bucket trucks and set up safety precautions as needed
• Coordinate with other technical personnel to diagnose or identify and locate defective equipment
• Must be able to read and interpret cable schematics
• Required to make repairs or work with other personnel to ensure repairs have been made and network stability is restored
• Perform repairs in access /transport carrier systems and other department related equ pment utilizing specialized test equipment
• Utilize copper and fiber testing equipment to analyze and identify areas needing upgrades or repairs
• Battery testing and maintenance in data centers, communication shelters and remote carrier systems
• Data Center / network environment standards documentation
• Locates underground cable plant and utilities in support of construction activities, rebuilds and existing upgrades
• Marks located utilities according to set standards
• Responsible for interpreting system maps (paper and electronic) to accurately locate underground facilities
• Assists in correcting system mapping information when discrepancies are discovered while performing locates by reporting the finds to supervisor and/or Engineering
• Professionally communicate with customers, suppliers, manufacturers, and technical support to further determine problems and acceptable resolutions
• Paperwork and records: Professionally complete all installation and repair-related forms and reports. File and submit within assigned timeframes
• Communicate with other departments on service installations/repairs and advise on necessary updates for billing, facility records, and other company files
• Install wireless equipment including point-to-point wireless systems, wireless access points, security cameras, and wiring for any additional associated equipment
• Maintain and monitor alarm systems to maintain equipment and communicate problems that affect company operations / services and the impact of customers

Qualifications

• Successful completion of a High School diploma program or GED curriculum / exam (12th grade equivalent) or any other state recognized secondary education program
• A minimum of 5 years of work experience performing telecommunications data services related functions
• A valid, state-issued, and insurable driver's license
• Note: Some areas may require pole and tower climbing certificates which will be outlined during offer of position
• Preferred: Completion of one or more of the following certifications: Class A CDL Tower Certification Pole Certification Technical School, a 2-year / associate degree (in Electronics, Telecommunications, Radio, and/or Construction)