Collision Repair Estimator

What You’ll Do

• Greet customers warmly and conduct thorough damage assessments on their vehicles
• Write accurate, detailed collision repair estimates using industry-standard estimating software (e.g., CCC One)
• Review and clearly explain repair plans to customers in a friendly, customer-focused manner
• Collaborate closely with insurance adjusters to secure approvals and ensure adherence to proper repair protocols
• Coordinate with technicians, painters, and parts staff to streamline workflow and meet turnaround (cycle time) targets
• Keep customers regularly updated on repair progress and delivery timelines
• Ensure all estimates align with OEM repair standards and uphold shop quality benchmarks

Requirements

• Experience: Prior role as an Auto Body or Collision Repair Estimator, or Insurance Adjuster (I-CAR Certifications preferred)
• Skills: Proficiency with estimating software (CCC One or similar), strong negotiation, and excellent communication abilities
• Knowledge: Familiarity with OEM repair processes, insurance claims procedures, and collision repair operations
• Traits: Detail-oriented, highly organized, customer-centric, and capable of thriving in a fast-paced setting

Benefits

• Core Culture: Be part of a team that values trust, transparency, and exceeding customer expectations — not just repairing cars
• Quality-Driven: Join a workplace that leverages advanced tools and premium parts to ensure every repair reflects top-tier craftsmanship
• Supportive Environment: Work alongside a skilled, collaborative team committed to delivering exceptional results
• Mission-Aligned: Help fulfill a mission that goes beyond fixing vehicles — to foster lasting relationships built on open communication and trust