Collision Manager - Plano TX

About the role

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Lead the Future of Automotive Retail. At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.

Who would I interact with?

This position interacts daily with Customers, Collision Associates, Sales Managers, Sales Associates, Service Managers, and Service Advisors, just to name a few.

Responsibilities

• Forecast goals and objectives for the department and strive to meet them
• Prepare and/or administer an annual operating budget for the collision center
• Understand, keep abreast of and comply with federal, state and local regulations that affect Collision center operations, such as hazardous waste disposal, OSHA right-to-know, etc
• Hire, train, motivate, counsel, and monitor the performance of all Collision center staff
• Direct and schedule the activities of all Collision center employees
• Submit and/or maintain Collision center technicians' payroll and personnel documentation as required by region
• Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business
• Ensure customer complaints are handled appropriately
• Ensure that Collision center facilities including customer waiting areas and work areas are appropriately maintained
• Account for all documents

Requirements

• College degree or equivalent experience
• The ability to read, write, add, subtract and divide
• Proficient in the use of web applications, word processing, e-mail and spreadsheets
• Minimum of three years of experience in an auto body repair facility (preferred)
• Advanced knowledge of body repair methods
• Two years of supervisory experience (preferred)
• Professional communication and interpersonal skills
• Must have a valid driver's license
• Experience providing quality customer service and/or handling complex customer, vendor or employee concerns
• Ability to operate an automobile

Benefits

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Pay

This is a commission role with an estimated $4/8k/month salary.