Collision General Manager

Responsibilities

• Meet or exceed location revenue goals and other KPIs
• Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency
• Assign repair jobs to Body Technicians and prioritize vehicles for teardown or paint
• Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
• Monitor and attain production goals and standards
• Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
• Complete shop payroll and staffing in a timely manner
• Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
• Write DRP complaint estimates (as needed)
• Update CE’s estimates as needed and lock final estimates
• Team acquisition, coaching and development: Understand all teammate position requirements, interview, and hire the best candidates for roles based on skills and experience, and provide individual teammate performance coaching, feedback, and support for growth/progression opportunities

Qualifications

• Aptitude in decision-making and problem solving
• Demonstrated ability to meet deadlines and achieve successful results
• Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
• Proficient with Computers and other technology
• Valid driver’s license required

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

Pay

The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. In addition to the compensation range listed, this role may also be eligible for performance-based bonuses.

Schedule

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.