Collision Estimator

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, servicing customers at more than 650 state-of-the-art locations in 38 states.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience.
• Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.

Requirements

• Customer service skills.
• Organization and multi-tasking skills, good time management, and the ability to adapt to a fast-paced environment.
• Knowledge of dealing with insurance partners preferred.
• Ability to work in fast-paced environments.
• Knowledge of multiple estimating systems; CCC One preferred, Mitchell & Audatex.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

Pay

Competitive compensation inclusive of monthly sales incentive bonuses. The actual offer will be based on job-related knowledge, skills, experience, and relevant certifications.