Collision Estimator

About the Role

Classic Collision is hiring a Collision Estimator. Established in 1983 in Atlanta, Georgia, Classic Collision aims to offer quality service with integrity and honesty. Join a rapidly growing company focused on safety, quality, integrity, and heart in every vehicle repair and customer interaction. This position offers competitive pay, benefits, and career advancement opportunities. The salary range is commission-based and dependent on expected sales volume.

Why Choose Classic Collision?

• Paid Weekly
• Continuous Training
• Supportive Team Culture
• Company match 401K
• Medical/Dental/Vision
• Paid Time Off - 6 Paid Holidays
• Rewarding Work

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from drop-off through delivery.
• Prepares estimates for customers and/or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with insurance companies to manage customer claims and ensure the best customer experience.
• Maintains communication with customers, providing updates on the repair process.
• Coordinates with technicians to confirm all aspects of damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Performs quality inspections prior to vehicle delivery.
• Performs other related duties as assigned.

Requirements

• Must be at least 18 years of age.
• Valid Driver's License required.
• Ability to provide clear, concise information in writing, via phone, and in-person.
• Prior collision estimating experience preferred.
• Familiarity with estimating systems (CCC1 preferred).
• I-CAR / ASE certification preferred.
• Strong organizational skills.
• Successful completion of background check required.

Behaviors & Competencies

• Integrity: Respect and accountability at every level and in every interaction.
• Customer Service: Provide the highest level of customer service while building customer satisfaction and retention.
• Innovation: Develops and displays innovative approaches and ideas for our business.
• Teamwork: Contributes to building a positive team spirit and supports everyone’s efforts to succeed.

Physical & Environmental Demands

While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands and arms and move objects up to 20 pounds. Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus. Abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are also required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pay

$70,000 - $100,000 (commission-based, dependent on expected sales volume)