Collision Estimator

Responsibilities

• Write and manage repair estimates using CCC ONE and Mitchell.
• Work directly with insurance companies, including DRP partners.
• Communicate effectively with customers and production staff.
• Ensure proper documentation and adherence to OEM repair procedures.
• Manage supplements and negotiate with adjusters as needed.

Qualifications

• Previous collision estimating experience required.
• Mercury DRP experience strongly preferred.
• Proficiency in CCC ONE or similar estimating software.
• Detail-oriented with a commitment to quality repairs.
• Professional appearance and work ethic.
• Excellent communication, Negotiation, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Must be able to work well in a process driven environment.
• Must conduct oneself in a professional manner at all times.
• Helpful attitude and friendly demeanor.
• Safety and customer service oriented.
• Self-starter and self-motivator.