College Success Advisor and Retention Technology Specialist
About the role
The College Success Advisor & Retention Technology Specialist serves as the primary point of contact for technology integration, data collection, and analysis within the advising department. The position supports student success and retention through data-informed strategies, effective use of advising technologies, and direct student engagement. The incumbent monitors all Charger Center computer labs, ensuring hardware and software functionality, and serves as liaison between the advising staff and the Information Technology (IT) department. The Specialist also maintains a student advising caseload, provides leadership and supervision for student workers, manages departmental communications, and leads the use and optimization of case management and student success software tools. This is an on-ground (in-person) position based at Columbia State Community College, Tennessee’s first community college (established in 1966), committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area. Primary duties require consistent on-campus presence and regular interaction with students, faculty, and staff.
Responsibilities
- Advise a caseload of students, including those identified as at-risk, providing academic planning, career exploration, transfer assistance, and intervention for timely degree completion.
- Serve as lead strategist for advising and student success technologies, overseeing implementation, optimization, and data reporting for case management, communication, and retention platforms.
- Monitor all Charger Center computer labs to ensure that hardware and software function effectively to support student and staff needs.
- Lead technology integration and data analysis for the COL