College Student Support Specialist - Northeast Region of MA

Position Overview

The position requires onsite presence at Middlesex Community College (mainly Bedford campus, occasionally Lowell campus). This position may also require on-site availability at other nearby colleges in the Northeast region of Massachusetts.

Essential Functions

• Develop action plans each semester that addresses each student’s goals as they relate to their transition into college
• Provide 1:1 coaching to develop and support concrete goals in areas of higher education and independent living to meet each student's unique needs and encourage independence in all phases of the student’s program
• Support the student with executive functioning skills such as time management, organization, scheduling, etc.
• Identify potential barriers and problem-solve around them with students and college staff
• Create a supportive environment between the college and the student
• Advocate for the student by identifying their needs and explain them to college staff
• Maintain ongoing documentation related to monitoring and evaluating client progress on goals
• Communicate with referring agencies and program manager including monthly notes, weekly check-ins, and identifying and problem-solving challenges with clients
• Absorb and implement ongoing program ideas for improvement to the program manager
• Attend transition-related conferences and represent Easter Seals Transition Services in local and state meetings, as requested by the program manager and/or director
• Solves routine administrative problems

Other Functions

• When applicable, assist clients in the consistent and appropriate use of assistive technology as outlined in the action plan to develop greater self-sufficiency and functioning
• Review and discuss with the program manager potential referrals for other ESMA programs and services
• Provide ongoing program ideas for improvement to the program manager
• Attends transition-related conferences and represents Easter Seals Transition Services in local and state meetings, as requested by the program manager and/or director

Qualifications

• Bachelor’s degree in related field required; and/or Master's degree in related field
• Experience with young adults with disabilities preferred
• Knowledge of pertinent academic areas and learning situations including but not limited to secondary educational systems such as Blackboard, Moodle, Canvas, etc.
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, and Teams) and Zoom video conferencing
• Excellent verbal, written, and interpersonal communication skills
• TB test and health documentation clearing for work
• Covid-19 vaccine (strongly preferred due to campus policies)

Work Habits

• Ability to work independently or in groups with minimal supervision
• Able to work standard hours between 8 am and 5 pm
• Ensure accurate administrative reporting as required
• Completes all assigned tasks and projects in a timely and thorough manner
• Able to relate to students, families, and professionals in a positive manner
• Flexible and able to work well with others
• Maintain open and effective communication
• Able to communicate effectively by phone and in person with professionals and clients with various disabilities
• Able to adapt communication style to effectively communicate with all individuals, including those with different communication abilities
• Organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
• Able to accept assignments in a positive and proactive manner
• Able to accept constructive feedback and modify actions accordingly

About the Role

Join our team to make an immediate and powerful impact in the lives of the clients we serve!

Benefits

Compensation rates for candidates with a Bachelor's degree is $26/hour and $29/hour for those with a Masters degree working a 35-hour workweek.

Skills

Knowledge of pertinent academic areas and learning situations including but not limited to secondary educational systems such as Blackboard, Moodle, Canvas, etc.

Pay

Compensation rates for candidates with a Bachelor's degree is $26/hour and $29/hour for those with a Masters degree working a 35-hour workweek.

Schedule

This position requires onsite presence at Middlesex Community College (mainly Bedford campus, occasionally Lowell campus). This position may also require on-site availability at other nearby colleges in the Northeast region of Massachusetts. Applicants should have full-time availability Monday-Friday with the ability to start as early as 8 am and go as late as 5 pm depending upon student schedules. Applicants should have or their own daily reliable transportation to commute between campuses on a daily basis.