College Persistence Advisor

About the role

SEO College Scholars is a free, eight-year academic program that transforms public high school students in New York City, San Francisco, North Carolina, and Miami into college graduates. 100% of Scholars are accepted into four-year colleges, 85% graduate with a Bachelor’s degree, and 80% are first-generation college graduates.

Responsibilities

• Manage and engage one-on-one a cohort of 70 Scholars remotely and in person, ensuring that each Scholar has equitable support.
• Advise Scholars in college preparedness, academic support, personal support, and career development support throughout their time in college.
• Provide case management services for Scholars who need support with basic needs.
• Apply the College Scholars Advising model in the direct work with students, implementing intentional use of skills and tools that uphold our pillars of advising.
• Assess for Scholars' well-being and safety as needed.
• Foster rapport with students through consistent and non-judgmental communication in advising sessions, as well as through proactive identification of supports that address the unique needs of first-generation and low-income students.
• Maintain student confidentiality.
• Advocate for students with universities and other stakeholders.
• Maintain, collect, and report student data on an ongoing basis, such as degree audits, resumes, transcripts, and financial aid completion for purposes of reporting, institutional research, and institutional effectiveness.
• Document student case notes promptly and accurately into Salesforce database.
• Utilize Salesforce systems, as necessary, to aid in the delivery and reporting of advising services.
• Facilitate and co-facilitate programming workshops designed to increase student success in college and the high school to college transition.
• Participate in or attend occasional evening and weekend work are required, dependent on program needs.
• Support program initiatives that contribute to College Scholar success, usually in the second year.
• Perform other duties as assigned.

Qualifications

• Master’s degree required, preferably in Social Work, Counseling, School Counseling, School Psychology, or related field from an accredited university.
• 2-3 years graduate school field placement or work experience in education or related field.
• Prior experience working with college students a must.
• Understanding of the unique needs of first-generation and low-income students.

Skills

• Demonstrates unequivocal passion for closing the opportunity gap and driving and inspiring student achievement.
• Highly detail-oriented and organized approach to tasks while able to meet competing deadlines.
• Exceptional communication skills: verbal, written, interpersonal (phone and in-person).
• Self-starter who can work independently and collaboratively in a group, is team-oriented, has a growth mindset and is willing to do what it takes to get the work done (whether it is their specifically assigned task or not).
• Ability to delegate tasks.
• Proficient in Microsoft Word, Excel, PowerPoint, and Google Drive.
• Data-driven experience using Database/CMS program preferred (e.g. Salesforce).
• Spanish speaking strongly preferred.

Compensation & Benefits

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees.

EEOC Policy

We are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities – are strongly encouraged to apply. Equal Employment Opportunity is not just the law, it is our commitment.