College Intern - Summer 2027 - Sales and Service
Excellus BCBS · Binghamton, NY · 1 mo ago
OTHR$18/hrVolunteer
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No metadata like Job ID. Remove boilerplate (EEO, etc). Must preserve all substantive info.
We need to parse the posting.
Key info:
- Summer College Internship Program: 10-week paid internship, undergraduate/grad students, attend development workshops, network, be part of company. Interns work on meaningful projects, mentored, develop throughout summer. Through program, interns can attend development workshops focused on key business concepts. Interns may work within skills-based tracks: list many tracks. This is a paid 10-week summer internship from first Monday in June to second Friday in August (up to 40 hrs/week). Interns may reside in either technical or non-technical area. Development workshops help transition from school to corporate. Housing not provided.
- Essential Accountabilities: Specific duties vary by assignment; specific divisional callouts listed below.
- Sales and Service Intern will support key strategic initiatives across Commercial Markets Sales and Account Service organization while gaining exposure to health insurance, sales operations, account management, customer experience, business analytics.
- Throughout summer, intern works closely with Sales, Account Service, Marketing, Training, Leadership teams on variety of projects.
- Capstone Project: Sales Effectiveness & Resource Optimization Initiative: primary project focus on improving tools, resources, info used by Commercial Markets Sales and Account Service teams. Key responsibilities include: meeting with Sales and Account Service associates, managers, business partners to identify challenges/opportunities; evaluating current sales resources, training materials, Teams channels, SharePoint sites, WebCRD content, other tools; identifying gaps, duplicate content, inefficiencies impacting productivity and onboarding; developing and organizing standardized program overviews, educational resources, quick-reference tools that support client, prospect, broker conversations; creating a centralized "Where to Go For..." guide; researching best practices in sales enablement, knowledge management, onboarding; exploring potential uses of Microsoft Copilot and AI tools to improve access to information and increase team productivity.
- Final Deliverable: At conclusion, intern will present recommendations to Commercial Markets leadership outlining opportunities to improve sales effectiveness, onboarding, resource accessibility, knowledge management, employee productivity. Presentation includes findings gathered through employee interviews, implemented improvements, future-state recommendations, demonstration of resources and tools developed.
- Works with a mentor and supports key strategic projects.
- Completes work assignments based on business needs, departmental priorities, individual qualifications.
- Performs a mix of technical and/or non-technical tasks covering broad range of business-related projects.
- Creates and delivers presentations at completion of internship.
- Consistently demonstrates high standards of integrity by supporting Lifetime Healthcare Companies' mission and values, adhering to Corporate Code of Conduct, leading to Lifetime Way values and beliefs.
- Maintain confidentiality and protection of member privacy per company policies.
- Regular and reliable attendance expected and required.
- Performs other functions as assigned by management.
- Minimum Qualifications: Desired Majors/Degree Programs Include: Business, Marketing, Communications, Human Resources, Healthcare Administration, Data Analytics, Psychology, Organizational Leadership or similar program(s).
- Preferred (but not required) experience with: Interest in healthcare, employee engagement, organizational effectiveness, sales operations, customer experience, or business strategy. Experience creating presentations, conducting research, analyzing survey results, or leading projects through coursework, internships, student organizations, or employment. Familiarity with Power BI, Salesforce, Microsoft Copilot, or AI-enabled business tools is preferred but not required.
- Demonstrated initiative, curiosity, professionalism, willingness to learn.
- High School diploma along with proof of continuous college enrollment (enrolled in full-time undergraduate or graduate degree program). Must be in good academic standing.
- Excellent written and verbal communication skills, ability to interact with technical and non-technical audiences and interface with staff at all levels.
- Ability to multitask in fast-paced environment while maintaining strong attention to detail changing environment and deliver high-quality work product.
- Ability to work well in a team establishing good working relationships with peers.
- Demonstrates strong organizational, analytical, problem-solving and prioritization skills.
- Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
- Commitment to continuous improvement of skills and team functioning.
- Self-motivated and able to work independently, as well as on intra- and inter-departmental teams as needed.
- Experience with Microsoft Office Suite.
- Experience using a desktop computer in a professional environment.
- Physical Requirements: Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. Ability to travel across the Health Plan service region for meetings and/or training courses as needed.
- Compensation Range(s): Level I - Minimum $18.00 - Maximum $20.00. Salary range indicated is min and max; actual salary varies based on factors. Posted salary range reflects just one component of total rewards package. Other components may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, paid holidays.
- Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.
We need to output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
- About the role: Could include summary of internship program description (first paragraph). That seems appropriate.
- Responsibilities: The essential accountabilities and duties (list of tasks). Could be a list.
- Requirements: Minimum qualifications (desired majors, high school diploma + enrollment, good academic standing). Could be a list.
- Qualifications: Preferred qualifications (experience, interest, familiarity with tools, etc). Could be a list.
- Skills: Skills like communication, multitasking, teamwork, organizational, analytical, problem-solving, proactive, self-motivated, Microsoft Office, desktop computer, etc. Could be a list.
- Benefits: Housing not provided, but other benefits: development workshops, mentorship, networking, remote work possibility, total rewards (health/dental, retirement, wellness, paid time off, holidays). Also maybe mention paid internship. So we can include benefits: development workshops, mentorship, networking, remote work possibility, health/dental insurance, retirement plan, wellness program, paid time away, paid holidays.
- Pay: Compensation range $18-$20 per hour.
- Schedule: 10-week summer internship from first Monday in June to second Friday in August, up to 40 hours per week.
We must not include sections with filler like "commensurate with experience". We have actual specifics.
We must not repeat job title. Not include Job ID.
We must not include boilerplate like EEO, equal opportunity, scam warning, legal, navigation, cookie. Remove duplicated lines.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like list of tracks, etc. But we can embed them in prose or list.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No metadata like Job ID. Remove boilerplate (EEO, etc). Must preserve all substantive info.
We need to parse the posting.
Key info:
- Summer College Internship Program: 10-week paid internship, undergraduate/grad students, attend development workshops, network, be part of company. Interns work on meaningful projects, mentored, develop throughout summer. Through program, interns can attend development workshops focused on key business concepts. Interns may work within skills-based tracks: list many tracks. This is a paid 10-week summer internship from first Monday in June to second Friday in August (up to 40 hrs/week). Interns may reside in either technical or non-technical area. Development workshops help transition from school to corporate. Housing not provided.
- Essential Accountabilities: Specific duties vary by assignment; specific divisional callouts listed below.
- Sales and Service Intern will support key strategic initiatives across Commercial Markets Sales and Account Service organization while gaining exposure to health insurance, sales operations, account management, customer experience, business analytics.
- Throughout summer, intern works closely with Sales, Account Service, Marketing, Training, Leadership teams on variety of projects.
- Capstone Project: Sales Effectiveness & Resource Optimization Initiative: primary project focus on improving tools, resources, info used by Commercial Markets Sales and Account Service teams. Key responsibilities include: meeting with Sales and Account Service associates, managers, business partners to identify challenges/opportunities; evaluating current sales resources, training materials, Teams channels, SharePoint sites, WebCRD content, other tools; identifying gaps, duplicate content, inefficiencies impacting productivity and onboarding; developing and organizing standardized program overviews, educational resources, quick-reference tools that support client, prospect, broker conversations; creating a centralized "Where to Go For..." guide; researching best practices in sales enablement, knowledge management, onboarding; exploring potential uses of Microsoft Copilot and AI tools to improve access to information and increase team productivity.
- Final Deliverable: At conclusion, intern will present recommendations to Commercial Markets leadership outlining opportunities to improve sales effectiveness, onboarding, resource accessibility, knowledge management, employee productivity. Presentation includes findings gathered through employee interviews, implemented improvements, future-state recommendations, demonstration of resources and tools developed.
- Works with a mentor and supports key strategic projects.
- Completes work assignments based on business needs, departmental priorities, individual qualifications.
- Performs a mix of technical and/or non-technical tasks covering broad range of business-related projects.
- Creates and delivers presentations at completion of internship.
- Consistently demonstrates high standards of integrity by supporting Lifetime Healthcare Companies' mission and values, adhering to Corporate Code of Conduct, leading to Lifetime Way values and beliefs.
- Maintain confidentiality and protection of member privacy per company policies.
- Regular and reliable attendance expected and required.
- Performs other functions as assigned by management.
- Minimum Qualifications: Desired Majors/Degree Programs Include: Business, Marketing, Communications, Human Resources, Healthcare Administration, Data Analytics, Psychology, Organizational Leadership or similar program(s).
- Preferred (but not required) experience with: Interest in healthcare, employee engagement, organizational effectiveness, sales operations, customer experience, or business strategy. Experience creating presentations, conducting research, analyzing survey results, or leading projects through coursework, internships, student organizations, or employment. Familiarity with Power BI, Salesforce, Microsoft Copilot, or AI-enabled business tools is preferred but not required.
- Demonstrated initiative, curiosity, professionalism, willingness to learn.
- High School diploma along with proof of continuous college enrollment (enrolled in full-time undergraduate or graduate degree program). Must be in good academic standing.
- Excellent written and verbal communication skills, ability to interact with technical and non-technical audiences and interface with staff at all levels.
- Ability to multitask in fast-paced environment while maintaining strong attention to detail changing environment and deliver high-quality work product.
- Ability to work well in a team establishing good working relationships with peers.
- Demonstrates strong organizational, analytical, problem-solving and prioritization skills.
- Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
- Commitment to continuous improvement of skills and team functioning.
- Self-motivated and able to work independently, as well as on intra- and inter-departmental teams as needed.
- Experience with Microsoft Office Suite.
- Experience using a desktop computer in a professional environment.
- Physical Requirements: Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. Ability to travel across the Health Plan service region for meetings and/or training courses as needed.
- Compensation Range(s): Level I - Minimum $18.00 - Maximum $20.00. Salary range indicated is min and max; actual salary varies based on factors. Posted salary range reflects just one component of total rewards package. Other components may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, paid holidays.
- Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.
We need to output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
- About the role: Could include summary of internship program description (first paragraph). That seems appropriate.
- Responsibilities: The essential accountabilities and duties (list of tasks). Could be a list.
- Requirements: Minimum qualifications (desired majors, high school diploma + enrollment, good academic standing). Could be a list.
- Qualifications: Preferred qualifications (experience, interest, familiarity with tools, etc). Could be a list.
- Skills: Skills like communication, multitasking, teamwork, organizational, analytical, problem-solving, proactive, self-motivated, Microsoft Office, desktop computer, etc. Could be a list.
- Benefits: Housing not provided, but other benefits: development workshops, mentorship, networking, remote work possibility, total rewards (health/dental, retirement, wellness, paid time off, holidays). Also maybe mention paid internship. So we can include benefits: development workshops, mentorship, networking, remote work possibility, health/dental insurance, retirement plan, wellness program, paid time away, paid holidays.
- Pay: Compensation range $18-$20 per hour.
- Schedule: 10-week summer internship from first Monday in June to second Friday in August, up to 40 hours per week.
We must not include sections with filler like "commensurate with experience". We have actual specifics.
We must not repeat job title. Not include Job ID.
We must not include boilerplate like EEO, equal opportunity, scam warning, legal, navigation, cookie. Remove duplicated lines.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like list of tracks, etc. But we can embed them in prose or list.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
The Summer College Internship Program is a 10‑week paid internship that provides undergraduate and graduate students with development workshops, networking opportunities, and meaningful project work under manager mentorship. Interns may work within skills‑based tracks such as Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other technical or non‑technical degree programs. The internship runs from the first Monday in June to the second Friday in August (up to 40 hours per week). Development workshops help transition from school to the corporate environment; housing is not provided.
Responsibilities
- Support key strategic initiatives across the Commercial Markets Sales and Account Service organization, gaining exposure to health insurance, sales operations, account management, customer experience, and business analytics.
- Work closely with Sales, Account Service, Marketing, Training, and Leadership teams on a variety of projects throughout the summer.
- Capstone Project – Sales Effectiveness & Resource Optimization Initiative:
- Meet with Sales and Account Service associates, managers, and business partners to identify challenges and opportunities for improvement.
- Evaluate current sales resources, training materials, Teams channels, SharePoint sites, WebCRD content, and other tools.
- Identify gaps, duplicate content, and inefficiencies impacting productivity and onboarding.
- Develop and organize standardized program overviews, educational resources, and quick‑reference tools for client, prospect, and broker conversations.
- Create a centralized “Where to Go For…” guide to help employees locate key reports, systems, contacts, presentations, and resources.
- Research best practices in sales enablement, knowledge management, and onboarding.
- Explore potential uses of Microsoft Copilot and AI tools to improve information access and increase team productivity.
- Present final recommendations to Commercial Markets leadership, including findings from employee interviews, implemented improvements, future‑state recommendations, and a demonstration of developed resources and tools.
- Work with a mentor and support key strategic projects.
- Complete work assignments based on business needs, departmental priorities, and individual qualifications.
- Perform a mix of technical and/or non‑technical tasks covering a broad range of business‑related projects.
- Create and deliver presentations at the conclusion of the internship.
- Demonstrate high standards of integrity, adhere to the Corporate Code of Conduct, and uphold Lifetime Way values.
- Maintain confidentiality and protect member privacy per company policies.
- Maintain regular and reliable attendance.
- Perform other functions as assigned by management.
- inside
- with subpoints as separate
- inside
- is allowed? Actually you can have
- ...
- ...
Requirements
- High school diploma plus proof of continuous college enrollment (full‑time undergraduate or graduate degree program).
- Must be in good academic standing.
- Desired majors/degree programs include: Business, Marketing, Communications, Human Resources, Healthcare Administration, Data Analytics, Psychology, Organizational Leadership, or similar programs.
Qualifications
- Interest in healthcare, employee engagement, organizational effectiveness, sales operations, customer experience, or business strategy.
- Experience creating presentations, conducting research, analyzing survey results, or leading projects through coursework, internships, student organizations, or employment.
- Familiarity with Power BI, Salesforce, Microsoft Copilot, or AI‑enabled business tools (preferred but not required).
- Demonstrated initiative, curiosity, professionalism, and willingness to learn.
Skills
- Excellent written and verbal communication skills; ability to interact with technical and non‑technical audiences and interface with staff at all levels.
- Ability to multitask in a fast‑paced environment while maintaining strong attention to detail and delivering high‑quality work.
- Ability to work well in a team and establish good working relationships with peers.
- Strong organizational
- ...
- is allowed? Actually you can have
- is not valid HTML; better to keep top-level list and use