College Intern - Microsoft 365 / Copilot AI

Summary

SRP is seeking a motivated College Intern to support our teams while gaining hands-on experience in a collaborative, mission-driven environment. This internship offers students the opportunity to apply classroom knowledge to real-world projects that support SRP’s commitment to delivering reliable, sustainable water and power services.

Benefits

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• 401(k) plan with employer matching
• Access to a recreation and fitness facility
• Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

What You'll Do

Provide client support for current users of SharePoint, Outlook, Teams, Copilot AI, and other Microsoft 365 applications to assist with requests and questions. Investigate and resolve customer, system and technical issues related to Microsoft 365 applications and business systems by determining root cause, communicating to stakeholders, and implementing a timely solution. Gather and document client requirements on new requests. Work with Microsoft 365 administrators to build and implement solutions using standard features of Microsoft 365, Teams, and SharePoint. Provide support for implemented solutions.

Education & Additional Requirements

A high school diploma, GED, or equivalent is required. Additional Requirements And Qualifications Preferred Knowledge & Skills: Skilled in the use of SharePoint and / or Microsoft 365 features to provide business solutions for collaboration and information sharing. Basic understanding of the practice of information management within a corporate setting Excellent communication skills and the ability to interface directly with clients. Capable of thinking outside-the-box to develop creative information management solutions. Outstanding presentation skills Deals well with ambiguity and is comfortable in a fast paced and evolving work environment. Results oriented. High degree of learning agility Team player Capable of taking abstract concepts and making them more concrete Proficient in the use of Microsoft Office Suite and web browsers Highly organized Experience in troubleshooting issues.

The Successful Candidate Will Possess The Following Strengths

• Customer Focus: provide excellent customer service.
• Achiever: strives to achieve goals on a daily basis.
• Analytical: digs deep, finds patterns and connections, rigorous and fact driven.
• Communication: explains and describes in ways that businesspeople can understand.
• Responsibility: commits to tasks and follows through, dependable

The Student Intern Program Requires Participants To Work A Minimum Of 15 Hours Per Week And Up To A Maximum Of 40 Hours Per Week

Scheduled Hours May Vary Based On Departmental Needs And Hiring Manager’s Discretion, Provided Hours Worked Remain Within The 15–40 Hour Weekly Range

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States. Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.