College Clerical Assistant II (Advising Department)

Primary Objective

Under supervision, performs a variety of routine clerical duties in a college administrative or departmental office; and performs related duties as required.

About the Department

Harold Washington College is proud to be a member of the Caring Campus network. Caring Campus is a model of professional development that works to implement strong and consistent behavioral commitments for all employees in regard to how they interact with students. As a result of this work, employees become engaged with students on a level that has not occurred before. The core benefit of this work is making a connection with students, many of whom have not had an adult who has cared about them in an educational system.

Responsibilities

• Operates computer equipment utilizing word processing software to produce a variety of materials including exams, student handouts, faculty lists and handbooks, teacher program forms, narrative reports and general correspondence; maintains general office and college program files.
• Answers telephones, takes messages and transfers calls to appropriate personnel.
• Sorts and distributes incoming mail.
• Assists in reviewing time sheets and prepares attendance reports for payroll processing.
• Prepares purchase requisitions for supplies and equipment, reviews invoices and purchase orders to ensure correctness of charges and to verify delivery of ordered items.
• Provides information to student inquiries regarding registration, financial aid, departmental course offerings and policies.
• Maintains and updates student academic records, financial aid reports, registration forms and transcripts.
• Maintains and updates college course data and inputs student registration information.
• Adheres to CCC Customer Service Excellence standards.
• Performs related duties as required.

Qualifications

• Graduation from high school supplemented by one year of clerical and keyboarding experience in an office setting; or an equivalent combination of training and experience.
• Proficient in PC desktop and related software programs.
• Ability to operate a personal computer.
• Ability to keyboard 45 words per minute.
• Ability to follow verbal and written instructions.
• Skill in basic filing, record keeping and operation of a variety of office machines.

Pay

$48,389.15 - $50,808.61 (offered salary determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities).