College Assistant - Buildings & Grounds

About the role

Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration. This is a part-time College Assistant position reporting to the Assistant Vice President of Campus Facilities and Operations at Baruch College. The position provides administrative, customer service, and operational support for the Campus Facilities and Operations office in the Buildings and Grounds division. Duties include routine clerical work, telephone coverage, record keeping, operating office machines, mail distribution, issuing keys and identity cards, acting as messenger, typing letters and memoranda, cashiering, assisting in statistical or research activities, data entry, computer reports, clerical library work, supporting instructional programs (tutoring, therapy assistance, equipment distribution), maintaining departmental records, operating computers and software, and performing related tasks as assigned. Maximum tenure for any employee in this hourly position is 1040 hours per year.

Responsibilities

• Provide professional customer service by answering phones, greeting visitors, responding to messages, and routing inquiries to the appropriate manager or staff member.
• Receive, sort, distribute, and appropriately file incoming mail, packages, deliveries, and other departmental materials.
• Maintain office supplies and storage areas; assist with ordering supplies and troubleshoot office equipment issues, including submitting and following up on IT service requests.
• Log, review, route, print, and distribute work requests in Archibus to the appropriate trades, custodial staff, or work teams, and maintain accurate and timely records.
• Update Archibus with work request activities and completion information, close completed requests as appropriate, maintain the Authorized Requestors list, and assist with system-related issues.
• Maintain organized physical and electronic departmental files and records, and assist with the office calendar, meeting and training schedules, and other administrative coordination.
• Assist with payroll and timekeeping activities by maintaining accurate records and supporting timely processing.
• Provide general administrative and operational support to Campus Facilities and Operations staff.
• Maintain confidentiality when handling sensitive departmental and personnel information and perform other administrative, operational, and departmental duties as assigned.

Requirements

Must demonstrate sufficient skills to perform the duties of the assigned tasks.

Skills

• Excellent customer service, written, and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, establish priorities, and meet deadlines.
• Strong problem-solving skills and the ability to follow through on assigned tasks.
• Familiarity with Microsoft 365 products and other standard office software.
• Ability to interact professionally and effectively with a diverse group of individuals.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Ability and willingness to learn and work with Archibus and other departmental systems.

Pay

$26.00 hourly

Benefits

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.