College Advisor/Case Manager - 5197

About BronxWorks and the Center for Achieving Future Education (CAFÉ)

BronxWorks helps individuals and families improve their economic and social well‑being. Across 60+ locations the organization provides programs in workforce development, children, youth, families, seniors and homeless prevention. The Center for Achieving Future Education (CAFÉ) is a free college program that assists young people and their families with the transition from high school and/or HSE completion to college. For over 10 years CAFÉ has helped youth with college applications, financial aid, scholarship essays, and ongoing support while enrolled in school.

Qualifications

• Bachelor’s degree in psychology, social work, education or a related field.
• Minimum of one (1) year experience working with youth or in a social‑services setting or college‑access environment.
• Experience with and knowledge of best practices in youth development, college access, and workforce development.
• Bilingual in Spanish is preferred but not required.

Essential Duties and Responsibilities

• Provide direct service and retention to a caseload of up to 35 college‑bound high‑school students, high‑school equivalency participants, and college‑enrolled program participants.
• Assist students with completing college applications, financial‑aid processes, and scholarship essays and applications.
• Monitor and document client progress toward college enrollment, retention, and program outcomes via case notes and the program database.
• Assess and coordinate interventions and referrals for clients through internal and external providers.
• Facilitate college‑readiness workshops, college tours, and quarterly retention initiatives for program participants.
• Assist with recruitment, engagement, and retention of clients in the college bridge program under supervisor direction.
• Engage and monitor follow‑up participants to ensure milestone/goal attainment (college matriculation and retention).
• Provide coverage for program trips and events, including college tours and college fairs.
• Conduct home visits and other fieldwork as required.
• Report to and meet with supervisor monthly or as required.
• Complete program reports monthly, or more frequently as required.
• Attend internal and external trainings that promote college access and success or other professional‑development opportunities.
• Perform additional duties as assigned by supervisor.

Program Specific Responsibilities

• Support recruitment, engagement, and implementation of summer enrichment programming.
• Demonstrate ability to work successfully in a fast‑paced, performance‑driven environment.
• Demonstrate ability to work collaboratively in a team setting.
• Develop and maintain relationships with college, high‑school, and community providers.
• Work off‑site at local high schools or community colleges at least twice a week, supporting high‑school or college‑enrolled participants and maintaining open, effective relationships with admissions, financial‑aid offices, professors, and other campus staff.

Skills and Abilities

• Excellent communication and interpersonal skills.
• Strong writing ability.
• Proficiency with computers for prolonged periods.
• Physical ability to stand, walk, or sit for long periods; climb five flights of stairs if required; bend and retrieve objects or documents.
• Ability to travel a minimum of one mile within a reasonable time frame and in all weather conditions, including inclement weather, to conduct home visits or fieldwork.