Collectors Clubhouse Ambassador

Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Job Duties & Responsibilities

• Build rapport within the collector community, specifically with other collectors of all genres and levels.
• Mets the athlete where they are in their collecting journey, creating a tailored and unparalleled Athlete service experience.
• Engage in selling and service behaviors by providing athletes with outstanding store experience including greeting athletes, providing a variety of accessories, sharing product knowledge etc.
• Follows market trends, local events, and social media awareness that engages the athlete in and out of the store.
• Understands what impacts card values such as condition, demand and rarity.
• Uses inventory movement apps such as StockIt, ReceiveIt and SIM dashboard to accurately manage on hand and in bound inventory.
• Responsible for the management and action of Homeplate tasks to include coordinating new product launches.
• Ensures visual merchandising and presentation standards are executed by following established clubhouse sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
• Leverages data analysis to identify sales trends, top sellers, and opportunities in the Collectors Clubhouse.
• Athlete Service Ability to adjust visuals based on market trends (i.e. moving products seasonally).
• Learns from industry expertise to communicate why some items are better suited for certain athletes and align the athlete's needs to appropriate products (i.e., standard or elevated items).
• Leverages in-store technology when appropriate to gather insights that in turn help inform recommendations.
• Promotes an in-store experience by influencing athletes to “Rip” cards within Collectors Clubhouse.
• Acts as a trusted advisor of card collecting within the community.
• Promotes an in-store experience by influencing athletes to “Rip” cards within Collectors Clubhouse.
• Communicates Collector’s Clubhouse policies and procedures with all athletes.

Qualifications

• High School Diploma or Equivalent
• Level of Experience: 1 - 3 Years
• Active card collectors preferred