Collectors Clubhouse Ambassador

Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Responsibilities

• Build rapport within the collector community, specifically with other collectors of all genres and levels.
• Meet the athlete where they are in their collecting journey, creating a tailored and unparalleled athlete service experience.
• Engage in selling and service behaviors by providing athletes with an outstanding store experience, including greeting athletes, providing a variety of accessories, and sharing product knowledge.
• Follow market trends, local events, and social‑media awareness that engages the athlete in and out of the store.
• Understand what impacts card values such as condition, demand, and rarity.
• Use inventory‑movement apps such as StockIt, ReceiveIt, and the SIM dashboard to accurately manage on‑hand and inbound inventory.
• Manage Homeplate tasks, including coordinating new product launches.
• Ensure visual‑merchandising and presentation standards are executed by following established clubhouse sets, signing requirements, price changes, replenishment and recovery processes, and in‑stock standards.
• Leverage data analysis to identify sales trends, top sellers, and opportunities in the Collectors Clubhouse.
• Adjust visuals based on market trends (e.g., moving products seasonally).
• Communicate why certain items are better suited for specific athletes, aligning athlete needs with appropriate products (standard or elevated items).
• Adapt sales style appropriately and use in‑store technology to gather insights that inform recommendations.
• Promote an in‑store experience by influencing athletes to “Rip” cards within the Collectors Clubhouse.
• Act as a trusted advisor of card collecting within the community.
• Communicate Collectors Clubhouse policies and procedures to all athletes.
• Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
• Maintain confidentiality of all company information.
• Comply with all workplace safety programs.
• Attend onsite and offsite training (e.g., University series) to gain additional selling skills and knowledge.
• Support the team with store‑related events.
• Perform other tasks as assigned by management.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of relevant experience.
• Active card collectors preferred.

Pay

Targeted Pay Range: $17.00 – $24.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Benefits

DICK’S Sporting Goods offers a generous suite of benefits. For more information, visit www.benefityourliferesources.com.