Collector (Early Stage Delinquency)

Position Responsibilties

• Apply exceptional negotiation and collections techniques to secure payments, while reducing stalls and obstruction to payment opportunities.
• Identify prime collection opportunities.
• Provide effective education and service to our customers to minimize the need for vehicle repossession in later delinquency stages.

Preferred Skills/Experience

• Exceptional customer service skills
• Exceptional listener
• Must be able to handle high inbound and outbound calls
• Comfortable with performance bonus incentive compensation structure

Position Perks And Structure

• Hybrid work schedule- usually three days at home (if you prefer) and two days in-office (Tuesdays and Wednesdays, with some variance for training, performance, and month-end).
• Off-site Saturday shifts may be required periodically.
• Casual dress code- we value individuality and personal preference- wear what fits your lifestyle.
• Well-fed employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered every Wednesday.
• Health matters. We offer top tier medical, dental, vision plans. Free life insurance and for-purchase supplemental insurance plans are also available.
• 401(k), Employee Assistance Programs. Multiple paid time off programs.

MORE ABOUT THE COMPANY

Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective.

FAIR CHANCE ORDINANCE

Applicants with criminal convictions will be considered for employment in accordance with applicant city and state ordinances including but not limited to the Los Angeles City and County Fair Chance Ordinances, California Fair Chance Act, and any and all other laws and ordinances applicable to the background check process, applicant, and position.

California Applicant Privacy Notice

To learn more about the loans we market and service, visit our websites at https://www.800loanmart.com/ and https://www.choicecash.com/. Click this link to review the entire policy.