Collector Customer Service Representative
About the role
Patenaude & Felix, APC of San Diego, CA is looking to hire a full-time Legal Account Representative to join our firm. This position earns base plus commission in pay.
About Patenaude & Felix, APC
Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies for our professional and ethical representation. We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment.
Responsibilities
- Collect, negotiate, and recommend solutions to consumers via phone.
- Set up payment or settlement arrangements in the database.
- Identify accounts that require legal processing.
- Assist Spanish-speaking customers; bilingual proficiency in Spanish is preferred.
Qualifications
- No experience necessary; training provided.
- Customer service experience preferred.
- Good communication skills.
- Must be 18 years of age or older.
- Bilingual in Spanish is a plus.
- Ability to pass a background and drug test.
Schedule
This full-time position typically works Monday–Friday. An occasional Saturday may be required.