Collections Specialist - Deficiency Balance - Remote

Duties And Responsibilities

• Managing deficiency balance letter & additional charges process
• Posting repossession warranty cancellations & VSI claims
• Processing credit reporting disputes
• Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions
• Answer incoming customer or vendor communications (i.e., phone, emails, faxes, etc.)
• Perform other job-related duties as assigned

Required Qualifications

• HS Diploma or GED
• 3+ years’ back-office experience in a high-volume environment
• Minimum one-year prior accounting, banking, or other financial experience
• Excellent verbal and written communication skills
• Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel)
• Solid analytical and multi-tasking skills that result in solid decision-making skills and time management
• Easily manage through change

Preferred Qualifications

• Prior credit reporting experience preferred

Benefits

Paid Training
Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
Tuition Reimbursement
Day One - Comprehensive Benefits Package

Workplace Values

The Collections Specialist will be expected to operate in line with our workplace values which are:
Get it done
Win as a team
Better everyday
Do it with passion