Collections Specialist

About the role

SWK Technologies is focused on delivering innovative technological solutions that help businesses thrive. Our commitment to customer success drives us to provide tailored solutions that enhance operational efficiency. We are seeking a Collections Specialist to join our finance team, contributing to our mission by ensuring timely collection and management of receivables.

This role is ideal for someone who enjoys talking with clients and providing exceptional customer service.

Responsibilities

• Manage customer accounts and process transactions
• Ensure accurate invoicing
• Track outstanding payments
• Contact clients for follow-ups on overdue accounts
• Maintain documentation of all receivable transactions

Requirements

• Previous experience in accounts receivable, collections, or a similar finance role is required
• Familiarity with ERP accounting software, such as Acumatica, is a plus
• Excellent communication skills with no hesitation in making phone calls to clients
• Occasional travel to our East Hanover, NJ Headquarters

Benefits

• Hourly rate $20-30
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)