Collections Specialist

About the role

We are seeking a professional Collections Specialist to join our Accounts Receivable team at our corporate headquarters. This person will perform a wide variety of credit and collections functions.

Responsibilities

• Collect outstanding accounts receivable on accounts within Company payment terms and collection guidelines while supporting sales growth opportunities and minimizing bad debt write-off risk.
• Contact customers with overdue accounts via telephone, letter and email.
• Identify customer objections to payment and using standard procedures resolve customer objections or elevate objections to appropriate stakeholders for resolution.
• Maintain electronic collections notes for each customer account in accounting system.
• Provide regular reporting of information such as customer aging, credit limits, credit hold status, and collection updates to management, General Counsel, and CFO.
• Assist with pre-lien notices, mechanics liens, bond claims, bankruptcy proof of claims, and place delinquent accounts with third party collection agencies.
• Manage vendor relationships with external credit / collection providers.
• Assist General Counsel and outside counsel with mechanics lien and collection litigation.
• Perform other related duties as assigned by supervisor.

Requirements

• Bachelor's or Associates degree in business, accounting, or finance highly preferred, but not required with a minimum of 3 years in credit and collection experience.
• High school diploma or G.E.D. required.
• Minimum of 3 years work experience as a Collection Specialist.
• Strong understanding of math.
• Experience with construction collection is preferred.
• Must have a sense of urgency and a natural ability to work in a fast paced and growing environment.
• Ability to communicate within all levels of an organization.
• Knowledge of MS Word, Excel.